Glenda Shroyer
Elkhart,IN
Summary
Adept in implementing best practices and using continuous improvement tools. Innovative certified Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment. Supportive Supply Chain Supervisor proficient in designing supply chains that support business objectives and cost reduction strategies. Talented in managing inventory levels and performing periodic site audits of key suppliers. Offering [Number] years of excellence in manufacturing industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Supply Chain District Manager
American Electric Power, AEP
South Bend, IN
07.2007 - 04.2021
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
Director of Purchasing
National Supply
Elkhart, IN
02.2006 - 07.2006
- Sourced vendors, built relationships and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Coordinated paperwork, updated spreadsheets and maintained permanent records.
- Performed monthly reconciliation of open purchasing orders.
Buyer
Odessey
Bristol, IN
11.2004 - 01.2006
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Maintained complete documentation and records of all purchasing activities.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
- Computed and created purchase orders in [System] to monitor stock levels, verify purchase requisitions and expedite customer orders.
Lead Buyer
LaSalle Bristol
Elkhart, IN
08.1999 - 09.2004
- Maintained complete documentation and records of all purchasing activities.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Computed and created purchase orders in [System] to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Developed and improved account relationships.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
Scheduler/Invoice Processor
Bennington Marine
Elkhart, IN
07.1998 - 08.1999
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Handled account payments and provided information regarding outstanding balances.
- Created improved filing system to maintain secure client data.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
IT Support Specialist
Patrick Industries
Elkhart, IN
09.1980 - 07.1998
- Created help desk tickets, troubleshot and resolved desktop issues.
- Answered questions and provided information to customers about new software or hardware.
- Offered new customers training to reduce frustration and improve customer satisfaction.
- Fielded average of [Number] inbound phone calls to deliver support and remotely resolve service issues.
- Provided documentation on start-up, shut down and first-level troubleshooting of technical processes to support desk staff.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Translated complex technical issues into digestible language for non-technical users.
- Developed and tested new product offerings prior to release to assist development team in bug identification.
Education
Bachelor of Science - Purchasing, Accounting, HR And Business Management
Indiana Institute of Technology
Fort Wayne, IN2007
Skills
- International purchasing
- Supply chain distribution
- Supply Chain Management
- Multi-plant experience
- Staff Management
- Critical Thinking
Timeline
Supply Chain District Manager
American Electric Power, AEP
07.2007 - 04.2021
Director of Purchasing
National Supply
02.2006 - 07.2006
Buyer
Odessey
11.2004 - 01.2006
Lead Buyer
LaSalle Bristol
08.1999 - 09.2004
Scheduler/Invoice Processor
Bennington Marine
07.1998 - 08.1999
IT Support Specialist
Patrick Industries
09.1980 - 07.1998
Bachelor of Science - Purchasing, Accounting, HR And Business Management
Indiana Institute of Technology