Glenda Simpson

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

• Delivered smooth training execution by coordinating staff and myself to carry out contracts for people booked through Tripple Seat.
• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Accurately calculated and processed expenses during and after events.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

• Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
• Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.

This was two family owned businesses that I worked in many capacities. I did front of the house serving to bussing along with prep cooking and washing dishes on occasions.