Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Timeline
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Glenda Spell

Phoenix,AZ

Summary

As a Partner Account Manager at DocuSign, I excel in sales planning and strategy, boasting a proven track record of exceeding quotas and earning multiple Pinnacle Club qualifications. My expertise in SaaS sales and new business development drives significant growth.

Through close collaboration with internal and external sales teams, I have developed innovative tactics to penetrate targeted accounts, resulting in the successful sourcing and closure of major deals. Leveraging my proficiency with CRM tools, I effectively support partner pipeline management, consistently surpassing business objectives and fostering long-lasting partner relationships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Partner Account Manager

DocuSign
02.2022 - Current
  • Consistently exceed sales quotas, achieving 125% for 30 consecutive months; recognized as a Pinnacle Club Qualifier for every Fiscal Year since 2022 for exceptional performance.
  • Generate a minimum of 30 sales-qualified opportunities per quarter through strategic partner sourcing and revitalized stalled deals, maintaining a 49% closed-won rate.
  • Strengthen partner relationships through monthly account planning and Quarterly Business Reviews (QBRs), aligning sales strategies to drive sustained revenue growth.
  • Collaborate with internal and external Account Executives to close high-value deals and utilized platforms (Salesforce, LinkedIn Sales Navigator) to optimize sales processes and support business development.

Marketing Development Representative

ServiceTitan
06.2021 - 02.2022
  • Generated $20K+ in Q3 revenue through targeted outreach and lead conversion.
  • Executed 60+ daily outbound calls to engage and convert leads from marketing campaigns.
  • Utilized a consultative sales approach to effectively assess and address customer needs and challenges.

Sales Development Representative

FedEx Services
12.2020 - 06.2021
  • Developed and managed a robust sales pipeline utilizing social selling, targeted email campaigns, and outbound calls to drive engagement and conversion.
  • Successfully closed 10 sales through cold-calling efforts over a four-month period, demonstrating effective lead conversion strategies.
  • Consistently met sales targets by achieving an average of $348 in daily revenue, contributing to overall team performance and growth.

Sales Support Representative

Lenovo United States
01.2020 - 09.2020
  • Achieved 100% quota for three consecutive quarters (4Q19, 1Q20, 2Q20), demonstrating consistent sales performance and dedication to targets in the higher education market.
  • Generated and developed leads through effective phone and email outreach.
  • Maintained relationships with higher education accounts in the DMV and New England regions.
  • Supported both Field and Inside Sales teams in day-to-day account management using CRM, CPQ, Salesforce, and Microsoft Dynamics.

Education

Bachelor of Arts - Interdisciplinary Studies: Race, Gender & Class

North Carolina Central University
Durham, NC
05.2019

Skills

  • Account Acquisition
  • Lead Generation
  • B2B Sales
  • Strategic Planning
  • Effective Communication
  • CRM Systems (Salesforce, SAP)
  • Sales Forecasting
  • Consultative Selling
  • Upselling and Cross-Selling
  • Networking Skills
  • Data Analysis
  • Objection Handling

Affiliations

  • Delta Sigma Theta Sorority, Incorporated

Certification

  • CPT - Certified Personal Trainer

Timeline

Partner Account Manager

DocuSign
02.2022 - Current

Marketing Development Representative

ServiceTitan
06.2021 - 02.2022

Sales Development Representative

FedEx Services
12.2020 - 06.2021

Sales Support Representative

Lenovo United States
01.2020 - 09.2020

Bachelor of Arts - Interdisciplinary Studies: Race, Gender & Class

North Carolina Central University

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Glenda Spell