Detail-oriented professional with a strong commitment to customer satisfaction and a proven ability to quickly acquire new skills. Maintains a positive and engaging work environment, enhancing team dynamics and guest experiences. Demonstrated success in delivering high-quality service while fostering a collaborative atmosphere.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Trade Street Social
Greer, SC
05.2025 - Current
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Stocked ice bins and coolers as needed throughout shift.
Greeted customers and provided excellent customer service.
Developed good working relationships with fellow employees through effective communication.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Checked identification cards for proof of age prior to serving alcohol beverages.
Resolved customer complaints in a professional manner.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Processed payments accurately and efficiently with POS system.
Adhered to state regulations regarding serving alcohol responsibly.
Bartender
Carolina Ale House- LM Hospitality
Greenville, SC
08.2024 - 06.2025
Maintained inventory of liquor, beer, wine, and other beverage items.
Stocked ice bins and coolers as needed throughout shift.
Processed payments accurately and efficiently with POS system.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Greeted customers and provided excellent customer service.
Provided drink suggestions to customers based on their preferences.
Participated in weekly team meetings to discuss goals and objectives set by management.
Checked identification of guests to verify age requirements for alcohol purchase.
Trained new bartenders on drink preparation and upselling techniques.
Effectively multitasked within fast-paced environment.
Pest Control Technician
Action Pest Control
Simpsonville, SC
02.2024 - 08.2024
Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
Diagnosed pest issues based on observed evidence such as droppings, tracks or nests.
Ensured compliance with all applicable federal, state and local regulations governing the use of pesticides.
Mixed chemicals according to label directions in order to create effective solutions for treating pests.
Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
Maintained records of all services performed including type of service provided, location treated and chemical used.
Bartender
Double Dogs
Greenville, SC
11.2021 - 02.2024
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Processed payments accurately and efficiently with POS system.
Performed opening and closing duties including restocking supplies.
Adhered to state regulations regarding serving alcohol responsibly.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Greeted guests with friendliness and professionalism.
Monitored bar inventory and promptly restocked low items before depletion.
Greeted frequent visitors by name and explained new promotions.
Made friendly conversation with customers to provide enjoyable bar experience.
Managed accurate bar tabs and processed cash and credit card transactions.
Bar Manager
Charleston Sports Pub
Greenville, SC
01.2020 - 11.2021
Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
Implemented strategies designed to increase revenue through upselling techniques.
Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
Interviewed, hired and trained staff to improve customer retention and bolster sales.
Assistant Manager and General Manager
Biscuit Head
Greenville, SC
07.2016 - 02.2021
Monitored employee attendance records, timekeeping, and payroll information.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Resolved conflicts between team members in an effective manner.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Organized training sessions for new hires to familiarize them with the workplace environment.
Conducted regular performance reviews for employees to identify areas of improvement.
Maintained accurate records of sales transactions using point-of-sale systems.
Supervised daily operations including scheduling shifts, assigning duties.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Implemented quality control measures to uphold company standards.
Delegated work to staff, setting priorities and goals.
Server
Melting Pot
Greenville, SC
09.2015 - 07.2016
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Greeted guests and provided menus.
Ensured that each guest was served courteously, quickly, and efficiently.
Stayed informed about daily specials, new menu items, promotions.
Accurately recorded orders on cash register and point-of-sale system.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Monitored dining room for cleanliness and proper set-up at all times.
Handled money transactions accurately while following company procedures for handling cash payments.
Checked food before serving it to customers.
Provided excellent customer service to ensure satisfaction.