Glenda Sullivan
Buckeye,AZ
Summary
Compassionate professional in social services field, known for high productivity and efficiency in task completion. Skilled in client assessment, case management, and crisis intervention. Excel at communication, empathy, and problem-solving to support diverse populations effectively. Efficient professional in government program administration, known for high productivity and ability to complete tasks swiftly. Specialize in eligibility determination, case management, and regulatory compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth operations and client satisfaction. Compassionate Social Services Clinician known for high productivity and efficient task completion. Possess specialized skills in behavioral therapy, crisis intervention, and case management. Excel in empathy, communication, and problem-solving to support client needs effectively.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Case Management
Value Options Behavioral Health
Phoenix, AZ
07.1997 - 07.2023
- Provided individualized case management services for families in crisis situations.
- Provided case management services and referrals to individuals requiring additional assistance.
- Provided case management services to clients in a community setting.
- Delivered case management services including referral to community resources as necessary.
- Performed data entry of legal documents into case management databases.
- Performed data entry of court documents into the case management system.
- Attended interdisciplinary team meetings to discuss current case management strategies.
- Assisted Case Manager with data entry into case management software.
- Created and updated case management and client account databases.
- Maintained detailed records of client interactions and case management activities.
- Attended trainings or conferences related to best practices in case management.
- Attended continuing education courses relevant to case management practices.
- Collaborated with interdisciplinary team members on case management activities.
- Provided case management support for clients referred through the program.
Therapeutic Foster Parent
Devereux
Phoenix, AZ
10.2008 - 06.2023
- Developed positive relationships with birth families and other involved parties, such as caseworkers and therapists.
- Managed parent support groups addressing topics such as positive discipline and parenting styles.
- Coordinated with social services and child welfare agencies to facilitate placements and transitions.
- Identified appropriate community resources and provided referrals for services.
- Created individualized behavioral plans with goals to meet the needs of each child.
- Facilitated weekly family meetings to discuss household rules and expectations while providing support for any issues that may arise during these conversations.
- Actively participated in continuing education courses relevant to therapeutic foster parenting practices.
- Enforced consistent discipline techniques according to agency guidelines while addressing any emotional outbursts appropriately.
- Assisted in developing transition plans for children leaving foster care into a permanent placement setting.
- Administered medication and provided first aid care as needed, adhering to healthcare guidelines.
- Established behavioral modification goals and assessed progress toward goals.
- Maintained regular communication with the caseworker regarding progress on the behavioral plan.
- Attended hearings with victims to provide emotional support.
- Fostered positive relationships with biological families, facilitating visits and communication where appropriate.
- Worked with community resources to engage youth in pro-social activities and help families access services.
Foster Care Specialist and Adoption
Christian Family Care Agency
Phoenix, AZ
06.1990 - 06.1997
- Provided guidance and support to foster parents on issues related to parenting, discipline, family dynamics.
- Managed parent support groups addressing topics such as positive discipline and parenting styles.
- Reviewed and analyzed violent crime reports to identify crime trends.
- Organized workshops for foster families to discuss relevant topics such as communication skills, anger management techniques, financial planning strategies.
- Conducted home visits with foster families to assess safety and well-being of children.
- Maintained confidentiality through stringent handling of charts and data.
- Attended hearings with victims to provide emotional support.
- Assisted foster parents in understanding and following state regulations for the care of children.
- Collaborated closely with school personnel regarding academic performance of students placed in foster homes.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Collaborated with other professionals including social workers, psychologists, and attorneys to coordinate services for children in care.
- Attended court hearings and provided testimony regarding placement decisions.
- Provided court testimony detailing client behaviors, treatment plans, and progress according to objectives.
- Drafted petitions, court reports, case plans and other legal documents to achieve goals.
Education
Associate of Applied Science - Radio And Television Broadcasting
Malcolm X Community College
Chicago, IL02-1977
Skills
- Case management implementation
- Hot case management
- Case management design
- Medical case management
- Complex case management
- Case management efficiency
- Investigative case management
Accomplishments
- Recognition for Black History Month Activities Coordinator
- Family Standard of Care Award
- Training Award for excellence in Foster Care Training
Certification
- Case Management
- Foster Care
Timeline
Therapeutic Foster Parent
Devereux
10.2008 - 06.2023
Case Management
Value Options Behavioral Health
07.1997 - 07.2023
Foster Care Specialist and Adoption
Christian Family Care Agency
06.1990 - 06.1997
Associate of Applied Science - Radio And Television Broadcasting
Malcolm X Community College
Similar Profiles
Kailyn L. DuaneKailyn L. Duane
Clinical Mental Health Counselor at Options Behavioral HealthClinical Mental Health Counselor at Options Behavioral Health
Margaret AjishegiriMargaret Ajishegiri
Behavioral Health Registered Nurse at Options Behavioral HealthBehavioral Health Registered Nurse at Options Behavioral Health
Josephine OmoruyiJosephine Omoruyi
Psychiatric Mental Health Nurse Practitioner at Options Behavioral HealthPsychiatric Mental Health Nurse Practitioner at Options Behavioral Health
Brayan Ruiz BarrazaBrayan Ruiz Barraza
Machine Operator/General Laborer at Self EmployedMachine Operator/General Laborer at Self Employed
Kaitlyn HustonKaitlyn Huston
Server Assistant at High Tide Seafood Bar And GrillServer Assistant at High Tide Seafood Bar And Grill