Glenda Williams
Albuquerque,NM
Summary
Dynamic individual with hands-on experience in dental hygiene. Known for adaptability, creativity, and results-oriented mindset. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Stay at Home Parent
Self-employed
2021.11 - Current
- Manage child's meals, snacks, hygiene and play activities/socialization
- Organize/plan family events
- Housekeeping
- Caregiver/POA for father
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Registered Dental Hygienist
Santa Fe Family Dentistry
2019.07 - 2021.11
- Captured x-rays, Intra oral pictures
- Periodontal Assessments
- Educated patients on current disease state and oral hygiene
- Performed prophylaxis
- Performed periodontal maintenance
- Performed non-surgical periodontal therapy
- Laser
- Local anesthetic administration
- Delivered sub gingival medicament
- Sealant placement
- Applied sodium fluoride varnish
- Sterilization, cleaned rooms, prepped swag bags, prepped hygiene trays
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Fabricated whitening trays
Scheduling Coordinator 1
Presbyterian Transition Services
2014.01 - 2016.11
- Assessed field staff availability
- Communicated with field staff in regards to filling their scheduling needs
- Informed field staff of schedule /area changes
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated patient concerns to field staff
- Answered phones, take/give messages
- Answered emails in regards to service availability/ patient questions
- Maintained spreadsheets/reports/ data input
- Assisted co-workers as needed to complete daily tasks
- Supply ordering
Surgery Coordinator
Presbyterian General Surgery
2013.01 - 2014.01
- Worked directly with Dr. Mark Arredondo, other surgeons, PA's, and techs
- Scheduled inpatient/outpatient surgeries, along with equipment and additional staff to assist with surgery
- Aided patients with questions/concerns regarding pre-surgical appointments/procedures
- Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination.
- Worked with insurance companies to obtain prior authorizations for surgical procedures
- Ensured that all surgical blocked time was utilized or released in timely manner
- Maintained Dr. Arredondo's Epic schedule and outlook calendar
- Adjusted clinic schedule to accommodate added emergency surgical cases, contacted patients affected by this to reschedule their appointments
- Covered for other surgery coordinators/front desk staff as needed
Education
Associates of Applied Science - Dental Hygiene
Pima Medical Institute
Albuquerque, NM03.2019
Diploma -
Albuquerque High
Albuquerque, NM05.2005
Skills
- Non-surgical periodontal therapy
- Local anesthetic administration
- Local chemotherapeutic treatment
- Prophylaxis
- Periodontal maintenance
- Fluoride application
- Sealants
- Nutrition counseling
- Front desk knowledge
- Telephone and face to face communication skills
- Scheduling appointments/surgeries
- Excellent organizational skills
- Supply ordering
- Tobacco cessation
- Proposing and posting treatment
- Dentrix software
- Intra oral camera
- Digital and traditional radiography
- Friendly, Positive Attitude
- Problem-Solving
- Teamwork and Collaboration
- Flexible and Adaptable
- Dependable and Responsible
Licensure/certifications
- Licensed Dental Hygienist - June 2019 to current
- Certified Local anesthesia- June 2019 to current
- Certified Laser - June 2019 to current
- Certified CPR - 1/2024 to 1/2026
Timeline
Stay at Home Parent
Self-employed
2021.11 - Current
Registered Dental Hygienist
Santa Fe Family Dentistry
2019.07 - 2021.11
Scheduling Coordinator 1
Presbyterian Transition Services
2014.01 - 2016.11
Surgery Coordinator
Presbyterian General Surgery
2013.01 - 2014.01
Associates of Applied Science - Dental Hygiene
Pima Medical Institute
Diploma -
Albuquerque High
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