Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenda L Artley

Milton,PA

Summary

Proven Personal Care Assistant with a track record of enhancing client wellness and safety at Home Instead Senior Care Home. Skilled in emotional support and personal hygiene assistance, I have significantly improved client comfort and maintained a clean, safe environment. Demonstrated ability to adapt quickly to client needs, fostering strong relationships and providing compassionate caregiving.

Overview

33
33
years of professional experience

Work History

Personal Care Assistant

New Concepts
08.2023 - 10.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded status and duties completed in logbooks for management.

Personal Care Assistant

Milton Developmental Services
08.2022 - 08.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Door Greeter

Sam's Club
05.2021 - 07.2023
  • Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
  • Assisted in reducing theft rates by diligently monitoring incoming and outgoing traffic at entrances and exits.
  • Improved guest satisfaction scores by consistently providing friendly and helpful interactions with each visitor.
  • Supported loss prevention efforts by adhering to company guidelines and reporting any concerns to appropriate personnel.
  • Enhanced customer satisfaction by greeting guests warmly and directing them to the appropriate department.
  • Ensured smooth flow of customer traffic by effectively managing entranceways during peak hours and special events.
  • Upheld company standards for cleanliness and appearance near entrance areas, creating an inviting environment for potential shoppers.
  • Increased customer loyalty through genuine interactions that made guests feel valued upon entering the store.

Personal Care Assistant

Home Instead Senior Care Home
03.2005 - 10.2010
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted patients with self-administered medications.
  • Assisted with daily living activities, running errands, and household chores.

Safety Team Member, Cashier,Fabrics and Crafts

Walmart 1644
11.1991 - 10.2006
  • Implemented ergonomic improvements throughout the workplace, reducing strain-related injuries among staff members.
  • Streamlined communication channels between departments to ensure timely reporting of potential hazards or incidents.
  • Enhanced emergency response capabilities with regular drills and training sessions for all staff.
  • Served as liaison between management and regulatory agencies, ensuring adherence to all relevant laws and guidelines regarding workplace safety.
  • Collaborated with management to develop and implement effective safety policies and procedures in line with industry best practices.
  • Performed routine inspections on equipment such as fire extinguishers and eyewash stations, ensuring proper functionality in case of emergencies.
  • Reduced accident rates by proactively addressing hazards and promoting a culture of safety among team members.
  • Actively participated in safety committees, providing valuable input and helping to drive continuous improvement efforts within the organization.
  • Facilitated open lines of communication between team members regarding health concerns or suggestions for improving overall workplace safety.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Arts - Health Care Administration

University of Phoenix
Tempe, AZ
08.2015

GED -

Cental Suquehanna Intermediate Unit
Milton PA
06.1979

Skills

  • Grooming assistance
  • Emotional Support
  • Personal Hygiene Assistance
  • Housekeeping tasks
  • Compassionate Caregiving
  • Behavior Management
  • Dressing assistance
  • Behavior redirection
  • CPR Certified
  • Care plan implementation
  • Meal Preparation
  • Housekeeping
  • Direct Patient Care
  • Medication Administration
  • Client Transportation
  • Client rapport
  • EMR / EHR
  • Elderly Care
  • First aid and safety
  • Problem-Solving

Timeline

Personal Care Assistant

New Concepts
08.2023 - 10.2024

Personal Care Assistant

Milton Developmental Services
08.2022 - 08.2023

Door Greeter

Sam's Club
05.2021 - 07.2023

Personal Care Assistant

Home Instead Senior Care Home
03.2005 - 10.2010

Safety Team Member, Cashier,Fabrics and Crafts

Walmart 1644
11.1991 - 10.2006

Bachelor of Arts - Health Care Administration

University of Phoenix

GED -

Cental Suquehanna Intermediate Unit

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Glenda L Artley