Glendal Hensley
Fort Myers,FL
Summary
Dedicated and results-oriented professional with over 17 years of experience in administrative and managerial roles. Proven expertise in customer service, sales, team building, and leadership. Skilled in Microsoft Word, Quickbooks, payroll, training, insurance, and strategic planning.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Financial Services Representative
PRIMERICA FINANCIAL SERVICES LIMITED
Fort Myers, FL
10.2023 - Current
- Cold-called potential clients to discuss available financial products and services.
- Utilized assistive software, reporting tools and illustrations to educate clients on financial services and planning.
- Fostered relationships with new and existing customers through excellent customer service skills.
Insurance Agent
FFL Priority 1
Fort Myers, FL
02.2023 - 10.2023
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
Director
EmCyte
Fort Myers, FL
07.2006 - 12.2022
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Assisted in preparation of financial statements including profit and loss statements, balance sheets.
- Handled bi-weekly payroll services for 50 employees.
- Assisted in employee recruitment, hiring and interview processes.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Education
Computer Electronics Technology Certification - Computer Electronics Technology
Fort Myers Institute of Technology
Fort Myers06-2000
Some College (No Degree) - Business Administration And Management
Rasmussen University
Fort Myers, FLSkills
- Insurance Knowledge
- Quickbooks
- Bank Reconciliation
- Benefits Programs
- HR Policy Development
- Payroll Administration
Certification
- 0240 Health Insurance License
- 0215 Life and Variable Annuities License
Timeline
Financial Services Representative
PRIMERICA FINANCIAL SERVICES LIMITED
10.2023 - Current
Insurance Agent
FFL Priority 1
02.2023 - 10.2023
Director
EmCyte
07.2006 - 12.2022
Computer Electronics Technology Certification - Computer Electronics Technology
Fort Myers Institute of Technology
Some College (No Degree) - Business Administration And Management
Rasmussen University
- 0240 Health Insurance License
- 0215 Life and Variable Annuities License
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