Gülendam Kapirti-Ros

Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.

• Mrs. Gulendam Kapirti born 07/18/1983 in Schopfheim took part in the IHK certificate course from 10/14/2020 to 03/17/2021 Management Assistant
• Regulations for the advanced vocational training examination for "Management Assistant (Chamber of industry and commerce)"
• The Chamber of Industry and Commerce of the Southern Upper Rhine issues the following regulations for the vocational training examination to become a "Management Assistant (Chamber of industry and commerce)" based on the resolutions of the Vocational Training Committee of March 19, 2014, and the General Assembly of April 10, 2014, as the responsible body in accordance with §§ 42a, 44, 91 sect. 1, no. 4a, 106 of the Chamber of Industry and Commerce.
• And passed the internal course test.
• The course comprised 96 teaching hours and took place at the Training facility of the Chamber of Industry and Commerce of the Southern Upper Rhine.
• Konstanz, 03/17/2021
• Gulendam Cakir born on 07/18/1983 in Schopfheim, Germany took part in the IHK certificate course from 01/04/2010 to 12/17/2010 for Bachelor of Business Management (IHK)
• Business Economy
• National Economy
• Accounting
• Business Law
• Controlling
• Project Management
• Business Mathematics and Statistics
• Marketing
• Corporate Law
• Quality Management
• Law
• Personnel Management
• And has satisfactorily passed the internal course examination.
• This course of studies consisted of 600 hours of instruction and was conducted at the IHK Education House of the Chamber of Industry and Commerce of the Southern Upper Rhine.
• Freiburg, 12/17/2010
• Mrs. Gulendam Cakir born 07/18/1983 in Schopfheim, Germany, took part from 05/06/2013 to 01/17/2014 in the certificated course of studies of the Chamber of Industry and Commerce (IHK) Bachelor of Accounting and Finances (IHK)
• And passed the internal course examination.
• The course of studies covered 420 hours and took place at the IHK training center of the Chamber of Industry and Commerce Southern Upper Rhine.
• Freiburg, 01/17/2014
• Mrs. Gulendam Cakir born 07/18/1983 in Schopfheim has passed on 11/24/2008 before the examination board of the Chamber of Industry and Commerce the examination for the state-approved qualification Bachelor of Transport Management and Operations
• In accordance with the ordinance on the examination for the state-approved qualification "Bachelor of Transport Management and Operations " of December 23, 1998 (Federal law gazette I, p. 4065) and she is awarded this certificate.
• A report was issued on the performance in the individual subjects.
• Freiburg, Lahr, 12/09/2008

• Recognizing organizational errors, disruptions and time wasters
• Percentage of permanent external control in the workflow, sharpening your own perception of time behavior
• Structuring, organizing and prioritizing tasks, using traditional and electronic organizational tools
• Self-management means making decisions, recognizing and setting limits
• Deadline and time management in cooperation with superiors and colleagues

• Effective preparation of a presentation
• Structure and outline of a speech, effective structuring and introduction techniques
• Attracting interest and attention through facial expressions, gestures and body movements
• Creating atmosphere through respect and humor
• Basics of visualization, use of media
• Systematic structure of PowerPoint presentations

• Entrepreneurial action in everyday life
• Business management in context: the corporate house
• Corporate management and corporate culture
• Better understanding of management and leadership techniques
• Managing with controlling: Balanced scorecard, key figures and reports
• Marketing and sales
• Quality management and continuous improvement

• Self-image - external image in the day-to-day work process
• Body language. Overall image. Effect in conversations
• Perception: recognizing subliminal signals to customers
• Role of management assistance: balance and distance in professional appearance
• Modern business etiquette, virtual and intercultural cooperation
• Internal and external communication: flow of information, effective correspondence, taking correct minutes
• Formal requirements: Contemporary formulation based on the DIN 500 standard

• Conflict management as an opportunity: Recognizing conflicts, recognizing signals
• Typical conflict styles and conflict strategies: Analyzing your own conflict style
• Dealing constructively with criticism
• Leadership skills during the managers absence
• Managing disputes purposefully: Developing conflict strategies for yourself

• German Civil Code [BGB] general part: right of rescission, representation, powers of attorney, special features of the German Commercial Code [HGB]; statute of limitations
• Law of obligations general part: default, deadline and default interest, payment reminders, dunning, court proceedings
• Overview of the law of obligations, special part, types of contracts, current case law
• Introduction to general terms and conditions law, special features of internet and online law and brief overview of data protection
• Employment law: overview of the German General Equal Treatment Act [AGG], contracts, warnings and cautions
• Dismissal and termination agreements, references, overview of special features of labor courts

• Project management basics, project communication/marketing
• Project documentation: filing structure, managing documents, checklists, templates, managing interfaces
• Basic knowledge of travel management: travel budget, travel planning
• Basic knowledge of meeting/event organization: framework conditions, organization, project kick-off, stakeholders