Glenda Sheryl Turner
Summary
Many years of experience in the accounting industry and comprising 12 years of mortgage lending. Excellent written and oral communication skills. Follows policies and procedures closely. Ability to adapt quickly to change and produce quality results. Team Player seeking and maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Closing Team Lead
Amerihome Mortgage
08.2016 - 02.2022
- Researching returned payoffs after funding
- Requesting 2nd wires as needed
- Communicating with Home Owner Insurance Companies and Counties for over payment
- Reviewing Procedures for Accuracy
- Implementing and apply procedures to Encompass to streamline work flow
- Prepping Change of Circumstance
- Audit file for completeness and accuracy to ensure compliance with underwriting, government, investor and company guidelines
- Prepare CDs and coordinate closing date with processor and closing agent
- Confirm all prior-to-doc conditions are met and signed off by appropriate parties.
- Prepare loan documents and ensure closing package is complete, fees accurate and fully compliant
- Review signed closing package for accuracy
- Ensure all prior-to-funding conditions are met and properly signed off
- Coordinate closings with settlement agents
- Approve closing agent's settlement statement
- Applying lender credits and cures when needed
- Preparing Closing Documents
- Reviewing all signed docs for accuracy and completion
- Conditioning file and requesting from Processor, Under Writer and Closing Agent
- Responsible for preparing and verifying final funding figures
- Prepare wire request for funding and provide settlement agent with funding authorization
- Post-closing duties include confirming recording/disbursement, preparing collateral package,
- MERS registration, exporting 3.2 DU file, curing post-closing deficiencies, reconciling final settlement statement and preparing post-closing CD
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Submitted reports to senior management to aid in business decision-making and planning.
- Researched issues to obtain appropriate answers to customer inquiries.
- Trained team members and new employees in successful strategies to meet operational needs.
- Effectively allocated tasks during high-volume times to keep operations running smoothly and employees focused.
Funder III
Loan Depot
01.2012 - 08.2016
- Manage pipeline of loans consisting of: Conventional, FHA, FHA Streamline, Texas Rate and Term, Texas Cash Out, S2S, Evolve, Harp, Open Access, Arms, LPMI, Jumbo, and Purchases
- Preparing closing documents completely and accurately
- Review documents upon completion of signing for accuracy
- Reviewing Hazard Insurance for Loss Payee, Loan Number, Insured Amount, and due dates
- Tax Certifications reviewed for amounts and due dates
- Review and balance final HUD before funding
- Ensure all information is correct and matching between documents and system
- Conditioning file and requesting from Processors and Underwriters
- Compiled closing packages for drafting and presentation accuracy.
- Funding loans on wire request lines and treasury
- Funded 200 or more loans per month
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
Loan Document Specialist III
Wells Fargo Home Mortgage
01.2010 - 01.2012
- Manage large volume pipeline of HARP and Conventional Loans with high production of deals closing and funding daily
- Used various internet tools to produce and verify loans such as Loan Association, HUD/Closer
- Assistant, Verification of Employment, Fee Recon, Online Payoff Services, Omni Web, and more
- Review Titles for liens, trusts, and vested names
- Verified tax amounts and due dates to ensure proper payments
- Followed procedures to complete and produce documents to Settlement Agents for HUD preparation
- RESPA and Good Faith Estimates were checked for accuracy
- Review and approve final HUD
- Transmit final documents to settlement agent
- Communicate with Settlement Agents and Home Mortgage Consultants
- Trained new employees HARP policies and procedures
- Collected Data from Borrowers and Home Mortgage Consultants to process loans.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Carefully reviewed all documents and reports for completeness and accuracy.
Accounting Manager
Western Commercial Flooring
01.2008 - 01.2010
- Reviewed and assigned and paid all incoming invoices
- Invoiced all work completed and assigned to job order number
- Collection calls on past due accounts
- Posted all cash receipts
- Balanced business banking accounts and credit card statements for 5 entities
- Managed and input payroll into system to submit to payroll processing company
- Verified employee's social numbers and reported to EDD
- Managed journal entries, collection efforts, reconciliations and payroll processing.
- Managed banking reconciliations and monthly balance sheet statements.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Completed weekly payroll for company employees.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Payroll Administrator
Lemar Construction Company
01.2005 - 01.2007
- Entered payroll on certified payroll sites for Unions
- Submitted reports on payroll activities.
- Managed new hires and garnishments
- Reported verified employees to EDD
- Corresponded with Employees, Unions, and Clients.
- Managed payroll data entry and processing for over 100 Masons and Laborers to comply with predetermined company guidelines.
- Calculated payroll deductions by accurately and processed payroll to meet preset requirements.
- Processed payroll garnishments such as tax liens and child support.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Office Manager
Long Beach Cash Register
01.2000 - 01.2005
- Created sales invoices
- Paid all incoming invoices
- Purchased Point of Sale Systems and related items
- Purchased all office supplies
- Wrote proposals to Clients interested in purchasing a Point of Sale System
- Completed and produced payroll on a weekly basis
- Called past due accounts to collect amounts due on invoices
- Met with Clients to plan layout of systems
- Programmed Point of Sale Systems to Clients request.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
Data Processing Supervisor
Orange County Data Processing
01.1986 - 01.1995
- Supervised and trained up to 20 employees
- Processed payroll for several government entities
- Processed classified data for companies such as Rockwell International, Hughes Aircraft,
- McDonnell Douglas, and the Counties of Orange and Los Angeles.
- Located and corrected data entry errors and reported to management.
- Verified accuracy of data before transcribing.
- Sorted and processed incoming reports before putting data into processing software.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Answered data questions for company leaders as subject matter expert to enhance decision making.
Education
Associate of Arts -
Southern California College of Medical And Dental
1986
Skills
- Scheduling and Time-Tracking
- Handling Complaints and Inquiries
- Delegation and Supervision
- Computer Proficiency
- Training
- Financial Recordkeeping
- Flexible Work Schedule
- Cash Register Operations
- Cash Management
- Effective Working Relationships
- Customer Inquiries
- Adaptable to Changing Demands
Timeline
Closing Team Lead
Amerihome Mortgage
08.2016 - 02.2022
Funder III
Loan Depot
01.2012 - 08.2016
Loan Document Specialist III
Wells Fargo Home Mortgage
01.2010 - 01.2012
Accounting Manager
Western Commercial Flooring
01.2008 - 01.2010
Payroll Administrator
Lemar Construction Company
01.2005 - 01.2007
Office Manager
Long Beach Cash Register
01.2000 - 01.2005
Data Processing Supervisor
Orange County Data Processing
01.1986 - 01.1995
Associate of Arts -
Southern California College of Medical And Dental
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