Talented professional brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones, and managing deliverables. Highly organized leader with great attention to detail.
Overview
9
9
years of professional experience
Work History
Store Manager
Forever 21
Orlando, FL
10.2019 - Current
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored employee performance and identified performance gaps for corrective action.
Created effective business plans to focus strategic decisions on long-term objectives.
Implemented successful business strategies to increase revenue and target new markets.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Assistant Manager of Operations
American Eagle Outfiters
Orlando, FL
05.2019 - 10.2019
Established standard operating procedures across all departments in order to streamline workflows.
Coached employees to work together to carry out daily functions and meet service objectives.
Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Assisted in developing succession planning strategies for key positions within the organization.
Maintained records of all documents related to each project including specifications, change orders, invoices.
South East Manager, Branding
Halston
Orlando, FL
10.2017 - 03.2019
Created and managed budgets for travel, training, and team-building activities.
Coordinated cross-departmental projects to ensure timely and successful completion.
Implemented quality control measures to uphold company standards.
Developed and implemented strategic plans to achieve company objectives.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Enhanced customer satisfaction through the development of a customer service excellence program.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Analyzed market trends and competitor activity to inform business strategy.
Brand Manager - Orlando & Tampa Market
PVH
Orlando, FL
06.2016 - 10.2017
Developed consumer insights tracking to benchmark awareness and measure effectiveness of marketing initiatives.
Developed marketing strategies based on corporate objectives and market trends.
Recommended product changes to enhance customer interest and maximize sales.
Delivered marketing strategy updates to upper-level management.
Assessed projects against budgets and timelines, keeping team and assignments on task.
Developed comprehensive public relations plans in support of product launches and marketing initiatives.
Planned and facilitated meetings to share marketing plans and explain future business goals.