Summary
Work History
Education
Skills
Relevant Coursework
Timeline
Generic

Glenessa Burr

Louisiana

Summary

Health Information Management student with healthcare, CNA, Medicaid, and military experience. Builds knowledge in EHR, patient data management, documentation, privacy, and information systems while supporting accurate records and clear communication in fast-paced settings.

Work History

Certified Nursing Assistant (CNA)

  • Assisted patients with daily living activities and personal care to promote comfort and well-being.
  • Communicated patient needs and observations to the healthcare team to ensure timely and effective care.
  • Followed privacy, safety, and confidentiality requirements.
  • Gained experience with healthcare documentation and patient information management to support compliance and accuracy.

Medicaid Representative

  • Assisted individuals with Medicaid inquiries, ensuring access to appropriate services.
  • Reviewed information for accuracy and resolved issues to enhance customer satisfaction.
  • Communicated healthcare information clearly to empower customers in making informed decisions.
  • Handled sensitive personal and healthcare information while maintaining confidentiality.

Culinary Specialist

United States Military
  • Maintained accurate records and followed safety and quality standards.
  • Worked in a structured, fast-paced environment while following established policies and procedures.
  • Developed teamwork, leadership, organization, and time-management skills.

Education

Bachelor of Science - Health Information Management

Southern New Hampshire University (SNHU)
09-2026

Associate of Science - Medical Assisting

Ultimate Medical Academy
01-2026

Nursing Studies

San Diego City College
01-2019

Skills

  • Patient Care Coordination
  • Patient Assessment Techniques
  • Patient Data Management
  • Healthcare Documentation
  • Healthcare Coordination
  • Medical Terminology
  • Healthcare Regulations Knowledge
  • Patient confidentiality
  • Data quality
  • Microsoft Office
  • Organization and Time Management
  • Problem-solving skills
  • Communication and Customer Service

Relevant Coursework

  • Health Information Management
  • Electronic health records and healthcare documentation
  • Data quality and health information standards
  • Patient privacy and confidentiality
  • Medical terminology and ICD-10-CM
  • Healthcare information technology
  • Information Technology
  • Computer hardware and software
  • Networking fundamentals
  • Cybersecurity and phishing awareness
  • Systems thinking
  • Human-computer interaction
  • Information systems

Timeline

Certified Nursing Assistant (CNA)

Medicaid Representative

Culinary Specialist

United States Military

Bachelor of Science - Health Information Management

Southern New Hampshire University (SNHU)

Associate of Science - Medical Assisting

Ultimate Medical Academy

Nursing Studies

San Diego City College

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Glenessa Burr