Glenette Martin
Carmichael,CA
Summary
Dependable Sortation Associate bringing superior work ethic and proven time management skills necessary to meet challenging performance targets. Familiar with picking, preparing and shipping wide range of merchandise.
Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
19
19
years of professional experience
Work History
Amazon Sortation Associate
Amazon
Sacramento, California
11.2023 - Current
- Monitored package flow throughout the facility and made adjustments as necessary.
- Collaborated with other team members to ensure efficient workflow of packages through the process line.
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
DoorDash Delivery Driver
DoorDash
05.2021 - 06.2023
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Confirmed correct orders during deliveries by verifying customers orders against Doordash customer manifests.
- Monitored fuel level throughout shift and refueled when necessary.
Customer Service Cashier
PetSmart Charities
Pittsburg, California
04.2006 - 06.2007
- Provided excellent customer service by helping customers locate items they were looking for.
- Processed credit card transactions accurately and efficiently.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Complied with all health and safety regulations while performing job duties.
Customer Service Cashier
Lowes Home Improvment
Antioch, California
02.2005 - 05.2006
- Provided excellent customer service by helping customers locate items they were looking for.
- Complied with all health and safety regulations while performing job duties.
- Processed credit card transactions accurately and efficiently.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Operated cash registers to process payments for goods and services.
- Verified that all coupons were valid prior to processing them into the system.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Education
Associate of Applied Science - Medical Insurance Billing
Pittsburg Adult Education Center
Pittsburg, CA06-2004
Certificate in Medical Terminology - Medical Terminology
Pittsburg Adult Education Center
Pittsburg, CA06-2003
Some College (No Degree) - Computer Keyboarding
Pittsburg Adult Education Center
Pittsburg, CASkills
- Shipping procedures
- Order Picking
- Barcode scanning
- Warehouse Safety
- Sorting Accuracy
- Shipment Preparation
- Retail Sales
- Regulatory Compliance
- Labeling packages
- Shipping and receiving proficiency
- Production goal setting
- Problem-solving skills
- Machine Operation
- Strong organization skills
- Deadline-oriented
- Workplace Safety
- Route Management
- Hand-Eye Coordination
- Problem-solving abilities
- Excellent Communication
- Active Listening
- Interpersonal Communication
- Attention to Detail
- Goal Setting
- Time management abilities
- Written Communication
- Reliability
- Self Motivation
- Multitasking
- Professionalism
- Adaptability and Flexibility
- Team building
Timeline
Amazon Sortation Associate
Amazon
11.2023 - Current
DoorDash Delivery Driver
DoorDash
05.2021 - 06.2023
Customer Service Cashier
PetSmart Charities
04.2006 - 06.2007
Customer Service Cashier
Lowes Home Improvment
02.2005 - 05.2006
Associate of Applied Science - Medical Insurance Billing
Pittsburg Adult Education Center
Certificate in Medical Terminology - Medical Terminology
Pittsburg Adult Education Center
Some College (No Degree) - Computer Keyboarding
Pittsburg Adult Education Center