Glenn Clark
Bentonia,MS
Summary
Dynamic operations leader with a proven track record at W.S. "Red" Hancock, Inc., excelling in strategic planning and cost reduction. Expert in optimizing logistics and fostering strong client relationships, driving significant improvements in efficiency and profitability. A collaborative mentor, skilled in employee motivation and performance analysis, ensuring high-quality outcomes across diverse projects.
Experienced operations leader prepared to drive organizational success through strategic planning and resource optimization. Strong focus on team collaboration and adaptable to changing needs. Proven track record in process improvement, cost management, and enhancing operational efficiency. Dependable and results-oriented, with skills in leadership, strategic decision-making, and project management.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
Work History
Vice President of Operations
W.S. "Red" Hancock, Inc.
03.2015 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
- Enhanced team cohesion by organizing regular training sessions focused on communication skills and conflict resolution techniques.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Negotiated favorable terms with suppliers, significantly reducing material costs and improving profit margins.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Established performance goals for department and outlined processes for achievement.
- Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
- Facilitated timely decision-making through accurate data analysis and insightful reporting on key operational metrics.
- Identified issues with production, workforce, and material sourcing and implemented successful solutions.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Optimized supply chain logistics, ensuring timely delivery of products and minimizing inventory holding costs.
- Fostered collaborative work environment, organizing cross-functional team workshops that boosted innovation.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Senior Construction Superintendent
W.S. "Red" Hancock, Inc.
09.2003 - 03.2015
- Supervised field crews to maximize quality and work efficiency.
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
- Coordinated pre-construction activities such as site assessments, permitting procedures, and material procurement to expedite the start of new projects effectively.
- Enhanced safety on job sites by conducting regular inspections and enforcing compliance with OSHA regulations.
- Developed strong relationships with clients, architects, engineers, and other stakeholders to ensure smooth collaboration throughout the project lifecycle.
- Maintained accurate records related to project progress reports, change orders, subcontractor agreements, invoices for timely submission to clients or regulatory agencies when required.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Assisted owners and project manager in budgeting, bidding and award of subcontractors.
- Led successful project closeout procedures, ensuring all contractual obligations were met and any outstanding issues resolved promptly.
- Complied with safety protocols in plan coordination, eliminating potential risks.
- Identified and reviewed proposed change order requests.
- Assessed potential risks on job sites proactively mitigating them before they escalated into larger problems.
- Contributed to company growth through successful management of multiple concurrent projects, ensuring profitability without compromising quality or safety standards.
- Streamlined communication among team members, leading to increased productivity and better collaboration.
- Mentored junior staff members, providing guidance in technical skills development and fostering a positive work environment for professional growth.
- Reduced downtime on construction sites through proactive maintenance planning and quick resolution of equipment issues.
- Inspected completed work to verify quality standards and compliance with criteria.
- Checked equipment to determine if maintenance was required.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Directed projects according to schedule and quality demands.
- Inspected equipment and tools used for safe operation.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Investigated and reported on accidents, injuries and near-miss incidents.
Education
Sports Management
University of Mississippi
Oxford, MSSkills
- Strategic planning and execution
- Organizational development
- Cost analysis and savings
- Business development
- Operations oversight
- Facilities management
- Operations management
- Workforce planning
- Safety management
- Performance analysis
- Purchasing and planning
- Logistics management
- Customer relations
- Cost reduction
- Relationship building
- Effective leader
- Quality assurance
- Administrative management
- Employee relations
- Employee motivation
- Performance evaluations
- Delegation
- Proficient in Civil Construction
Timeline
Vice President of Operations
W.S. "Red" Hancock, Inc.
03.2015 - Current
Senior Construction Superintendent
W.S. "Red" Hancock, Inc.
09.2003 - 03.2015
Sports Management
University of Mississippi