Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
Generic

Glenn Coleman

Troy,TX

Summary

Dedicated Mental Health Technician with extensive experience at Rock Springs Mental Health Hospital, skilled in crisis intervention and behavioral management. Proven ability to enhance patient engagement through tailored treatment plans and effective group therapy facilitation. Committed to fostering a supportive environment while advocating for clients' needs and promoting positive outcomes.

Offering caring nature and commitment to supporting mental health patients, eager to learn and develop in clinical environment. Brings understanding of psychological principles and therapeutic methods, along with skills in active listening and communication. Ready to use and develop observation and support skills in role.

Developed strong interpersonal and communication skills in clinical mental health setting, seeking to transition into new field. Proficient in patient care and support with strong focus on empathy and effective communication. Looking to leverage these skills in dynamic and supportive environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Mental Health Technician/Life Coach

Rock Springs Mental Health Hospital
10.2024 - Current
  • Monitored patients' behavior and mental health status to ensure safety and well-being.
  • Assisted in daily living activities, fostering independence and personal growth among patients.
  • Documented patient progress and incidents accurately in electronic health records.
  • Collaborated with interdisciplinary teams to develop tailored care plans for patients.
  • Engaged patients in recreational activities to promote social interaction and emotional stability.
  • Conducted routine safety checks of patient environments to maintain compliance with protocols.
  • Provided crisis intervention support, de-escalating situations effectively to ensure safety of all involved.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Guided patients in development of coping strategies, improving their ability to manage symptoms.
  • Ensured compliance with health and safety protocols, maintaining safe environment for patients and staff.
  • Fostered positive relationships with patients, building trust and facilitating therapeutic interactions.
  • Provided emotional support to patients, helping them cope with mental health challenges.
  • Facilitated communication between patients and healthcare professionals to improve care coordination.
  • Managed crisis situations effectively, ensuring safety of all involved.
  • Educated families on mental health conditions, empowering them with knowledge to support their loved ones.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Treated clients and families with respect and dignity.
  • Facilitated individual and group coaching sessions to enhance clients' personal development.
  • Established strong rapport with clients, fostering trusting and supportive coaching relationships.
  • Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
  • Documented behaviors, treatments and non-compliance issues.
  • Supported individuals dealing with mental health and emotional issues.
  • Listened to clients' concerns and provided encouragement and support.

Group Facilitator

Phipps Family Services
01.2013 - 01.2015
  • Facilitated group discussions to enhance participant engagement and collaboration
  • Developed and implemented workshop agendas aligned with organizational goals
  • Mentored junior facilitators, providing guidance on best practices and effective techniques
  • Evaluated participant feedback to improve future session content and delivery
  • Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
  • Prepared and led support groups for patients.
  • Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
  • Coordinated logistical aspects of group sessions including scheduling, materials preparation, and follow-up communications with participants.
  • Maintained accurate records of participant attendance, progress, and outcomes for reporting purposes and future planning initiatives.
  • Adapted facilitation style according to group needs, ensuring an inclusive environment that valued diverse perspectives and ideas.

Certified Behavioral Counselor

Memorial Hermann Hospital/PARC PLACE Recovery Center
01.2007 - 01.2013
  • Assisted clients in developing coping strategies and emotional regulation techniques.
  • Facilitated group therapy sessions to promote peer support and shared experiences.
  • Conducted assessments to identify client needs and formulate treatment plans.
  • Collaborated with interdisciplinary teams to ensure holistic care for clients.
  • Implemented psychological interventions and coordinated community resources to assist clients' in community integration.
  • Supported clients by providing referrals and linkages to substance abuse, mental, and medical services.
  • Provided crisis intervention services to clients experiencing acute distress, preventing potential harm or negative consequences.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
  • Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
  • Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.

Education

No Degree - Counseling

Kenedy
Chicago, IL
05-1982

High School Diploma -

Percy L. Julian High School
Chicago, IL
06-1978

Accomplishments

Best Steps LLC

Moving Forward With Great Expectations !

Mr. Glenn Coleman C.C.C

Recovery & Life Coach

Holistic Approach

1(254-654-8271)

Over 30 years of experience with Addiction Recovery and Mental Support while on the journey of life.


Our Services Include

  • Life Skills
  • Life Coaching
  • Seminars
  • Recovery for Addicts
  • Relapse Prevention
  • Group Interventions
  • Teaching Coping Skills
  • Spiritual Counseling
  • Self Esteem Development

Lets Get Started

Virtual Appointments and Referrals Available

Certification

  • Licensed LCDC Intern II in Chemical
  • Dependency/Certified Christian Counselor II 2004 CDL-B License Holder
  • Training 2000 Patient Care Experience Memorial
  • Herman 2009 Certified in Counseling the Dual
  • Diagnosis Client 2005 CPR, PMB, and EKG Training 2000
  • Customer and Personal Service
  • Time Management
  • Transportation

Timeline

Mental Health Technician/Life Coach

Rock Springs Mental Health Hospital
10.2024 - Current

Group Facilitator

Phipps Family Services
01.2013 - 01.2015

Certified Behavioral Counselor

Memorial Hermann Hospital/PARC PLACE Recovery Center
01.2007 - 01.2013

No Degree - Counseling

Kenedy

High School Diploma -

Percy L. Julian High School

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