Glenn Friedlander
Kerhonkson,NY
Summary
Dynamic sales professional with a proven track record at ReBath of Wappingers Falls, excelling in sales negotiation and customer relationship building. Adept at delivering impactful product demonstrations and consistently achieving revenue goals through strategic upselling and effective problem-solving. Committed to fostering client satisfaction and driving business growth.
Overview
31
31
years of professional experience
Work History
Sales Representative
ReBath of Wappingers Falls
Wappingers Falls, New York
01.2023 - Current
- Demonstrated product features and benefits to potential clients to drive interest.
- Developed customized sales techniques to effectively upsell services to clients.
- Maintained accurate records of sales activities and customer interactions.
- Performed regular follow-ups with prospects to close deals efficiently.
- Negotiated pricing contracts with customers to enhance profitability.
- Addressed customer complaints and objections to foster positive relationships.
- Engaged customers through effective verbal communication to assess needs.
- Identified best products and services based on customer requirements.
Sales Representative
Castle Windows
10.2004 - 12.2022
- Elevated customer purchasing experience, contributing to consistent revenue growth.
- Achieved regional sales goals through action plans, coaching, and process improvements.
- Developed customized sales techniques to effectively sell and upsell products.
- Demonstrated product features and benefits to engage potential clients successfully.
- Maintained accurate records of customer interactions and sales activities.
- Conducted follow-ups with leads to sustain interest in offerings.
- Negotiated pricing contracts to maximize profitability while addressing customer objections.
- Analyzed customer feedback to enhance products and services offered.
Sales Consultant Manager
Masterfoods-Philippines (Mars Almond Company)
03.1999 - 09.2004
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Supervised sales team of [Number] people, stepping in to support employees and deliver smooth sales processes for clients.
Country Representative
OVERSEAS MILITARY SALES GROUP, U.S EMBASSY
01.1995 - 09.2004
- Identified and captured global growth opportunities in new markets with key customers while leveraging market and customer insights
- Developed sales strategies for geographical markets and market trends
- Delivered n revenue goals by meeting or exceding monthly sales quotas
- Languages
- English
Skills
- Sales negotiation and closing
- Product demonstrations and presentations
- Customer rapport and relationship building
- Problem solving and continuous improvement
- Organizational skills
- Punctuality
Timeline
Sales Representative
ReBath of Wappingers Falls
01.2023 - Current
Sales Representative
Castle Windows
10.2004 - 12.2022
Sales Consultant Manager
Masterfoods-Philippines (Mars Almond Company)
03.1999 - 09.2004
Country Representative
OVERSEAS MILITARY SALES GROUP, U.S EMBASSY
01.1995 - 09.2004
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