Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Glenn Geary

Jenkintown,PA

Summary

A challenging position that utilizes my 35 plus years of management, communication, interpersonal, organizational and profitability skills in the Corporate Travel Industry.

Overview

13
13
years of professional experience

Work History

Elderly Caregiver

Greg Bracken
Abington, PA
01.2024 - 08.2024
  • Supported clients in making decisions that were consistent with their values and wishes.
  • Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
  • Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
  • Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
  • Developed strong relationships with clients based on trust and respect.

Virtual Government Travel Agent

Omega World Travel Inc.
Jenkintown, PA
08.2022 - 12.2023
  • Provided comprehensive experience to clients by booking airfare, hotel, and car rental arrangements suitable for clients needs to achieve best available value.
  • Advised clients on visa, passport and security requirements active in destination countries to assist in travel preparation and prevent complications into foreign countries.
  • Managed client itineraries in compliance with company policies as well as Fly America Act and Open Skies Amendment.
  • Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Communicated with VIP clients to develop familiarity with common needs within client's industry and accommodate travel preferences to exceed clent expectations and cement relationships.

Debit Card Fraud Specialist

US Bank NA
Glenside, PA
01.2022 - 07.2022
  • Reviewed, verified and identified customer transactions to detect and prevent financial crimes activities.
  • Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
  • Participated in group discussions with team members to develop new ways to combat fraud.
  • Documented investigative findings in reports.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Unemployment Claims Specialist

InspiriTec
Glenside, PA
04.2021 - 12.2021
  • Input communication with applicants into computer system to facilitate future clarification and knowledgeable support.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Informed applicants of other agencies providing useful or related assistance.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Home-Based Corporate Travel Consultant

BCD Travel
Glenside, PA
11.2011 - 06.2020
  • Coordination of agendas for VIP clients for various large-scale corporate accounts
  • Assistance with group travel for pharmaceutical sales meetings
  • Booked extensive domestic/international air, car, hotel reservations
  • Developed skills sets to handle all company clientele by working Emergency After Hours T24 desk during inclement weather.

Education

Graduate in Travel Industry -

Philadelphia International School of Travel
07.1985

Some in Liberal Arts & Sciences -

Penn State
11.1984

Senior High in Academic -

Abington Senior High School
06.1982

Skills

  • Customer service
  • Organizational skills
  • Microsoft Outlook
  • Microsoft Office
  • Research
  • Marketing
  • Negotiation
  • Administrative Experience

Assessments

  • Willing To Relocate: Anywhere
  • Authorized To Work: US

Timeline

Elderly Caregiver

Greg Bracken
01.2024 - 08.2024

Virtual Government Travel Agent

Omega World Travel Inc.
08.2022 - 12.2023

Debit Card Fraud Specialist

US Bank NA
01.2022 - 07.2022

Unemployment Claims Specialist

InspiriTec
04.2021 - 12.2021

Home-Based Corporate Travel Consultant

BCD Travel
11.2011 - 06.2020

Graduate in Travel Industry -

Philadelphia International School of Travel

Some in Liberal Arts & Sciences -

Penn State

Senior High in Academic -

Abington Senior High School

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Glenn Geary