Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenn Glover

Hoonah,AK

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Wilderness Tours Supervisor

Icy Strait Point
Hoonah, AK
01.2023 - Current
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

Compliance Specialist

Icy Strait Point
Hoonah, AK
02.2018 - Current
  • Prepared monthly reports on progress made towards meeting organizational goals around compliance matters.
  • Participated in meetings between senior leadership teams to discuss any potential violations or concerns about regulatory issues.
  • Ensured that all departmental processes comply with applicable laws and regulations.
  • Provided guidance to staff on regulatory requirements, policies, and procedures.
  • Performed risk assessments to identify areas of non-compliance and potential risks.
  • Maintained accurate records of all activities related to compliance monitoring.
  • Reviewed and updated existing compliance policies and procedures.
  • Created processes and systems for ensuring ongoing compliance with relevant rules and regulations.
  • Kept up-to-date with loan product knowledge, internal policies, procedures, and regulations.
  • Interpreted and implemented new compliance regulations across the organization.

Education

Power Plant Operator - Power Plant Operations

AVTEC - Alaska's Institute of Technology
Seward, AK
11-2018

Skills

  • Schedule development
  • Staff Management
  • Staff Development
  • Policy Enforcement
  • Processes and procedures
  • Training and mentoring
  • Strategic Planning
  • Process Monitoring and Improvement
  • Employee Motivation
  • Staff Discipline
  • Complex Problem-Solving

Timeline

Wilderness Tours Supervisor

Icy Strait Point
01.2023 - Current

Compliance Specialist

Icy Strait Point
02.2018 - Current

Power Plant Operator - Power Plant Operations

AVTEC - Alaska's Institute of Technology
Glenn Glover