Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Glenn Hall

Bronx, NY 10453-6509,NY

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

12
12
years of professional experience

Work History

Program Manager

U M Services
The Bronx, NY
01.2022 - Current
  • Reviewed accounts payable, receivable activities to ensure timely payments, collections.
  • Tracked variances from budgeted amounts; identified root cause for any deviations from budget expectations.
  • Oversaw the preparation of complex tax returns and filings related to federal, state and local taxation.
  • Controlled revenue collection systems to maintain information quality and integrity.

Computer Operator

K & D Express
Teaneck, NJ
02.2018 - 12.2021
  • Collaborated with various departments to develop comprehensive solutions for resolving issues related to data integrity.
  • Provided technical guidance on best practices for maintaining accurate records within a variety of systems.
  • Worked with programmers to correct data quality errors.
  • Resolved warehouse performance and access problems by troubleshooting.

Federal Work Study

Monroe College
Bronx, New York
02.2013 - 12.2017
  • Provided data-driven solutions to support decision making.
  • Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.
  • Worked closely with management to prioritize business and information needs.

Education

Master of Science - Business Administration/management

Monroe College
01-2013

Skills

  • Data Analysis
  • Quality Assurance
  • Customer Service
  • Team Development
  • Partnership Development
  • Contract Development

Affiliations

  • Responsible for managing and organizing offices
  • Maintaining and tracking data entry
  • Staff Training
  • Ability to communicate clear and concisely; very detailed-oriented

Accomplishments

  • Outstanding academic record; 3.9 GPA

Timeline

Program Manager

U M Services
01.2022 - Current

Computer Operator

K & D Express
02.2018 - 12.2021

Federal Work Study

Monroe College
02.2013 - 12.2017

Master of Science - Business Administration/management

Monroe College
Glenn Hall