Glenn Hampton III
Chalmette,LA
Summary
Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
Diligently providing exceptional room service experiences. Delivered prompt and courteous service to guests, ensuring high satisfaction levels. Demonstrated strong attention to detail and ability to manage multiple tasks efficiently.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Action Resource Care
08.2024 - 11.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Room Service Attendant
Windsor Court Hotel
05.2024 - 07.2024
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Maintained a strong knowledge of hotel facilities, services, and local area attractions to provide accurate information and recommendations to guests.
- Delivered food, condiments, and silverware to guest rooms to fulfill guest orders.
Sales Key Holder
GNC Live Well
03.2023 - 11.2023
- Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
- Operated cash register.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Maintained store and maintained appearance.
- Developed good working relationships with store leadership and sales personnel.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
- Performed store opening and closing tasks to comply with preset store operations guidelines.
Stocker Associate
Walmart
06.2020 - 10.2022
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Consistently lifted materials weighing as much as [80] pounds or more.
- Answered customer questions and provided detailed product information.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
Sales Associate
Shoe Dept. Encore
01.2022 - 03.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed orders and organized product deliveries to meet customer timetables.
- Solved customer challenges by offering relevant products and services.
- Achieved perfect attendance and on-time record.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Completed inventory counts and ordered merchandise.
- Greeted over 100 patients per day.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Store Associate
Dollar Tree
06.2021 - 02.2022
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Education
High School Diploma -
Nunez Community College
Chalmette, LA03.2023
High School Diploma -
Chalmette High School
Chalmette, LA05.2017
Skills
- First aid and safety
- Community integration
- Progress documentation
- Patient care
- Hiring and training
- Logging
- Vehicle operation
- On-site demonstrations and training
- Scheduling
- Greeting and seating
- Product organization
- Recordkeeping
- Product Tagging and Categorization
- Quality and Defect Control
- Merchandising and Display
- Productivity and Time Management
- Customer and Call Response
- Cleaning and Sanitizing
- Strong Attention to Detail
- Customer Service
- Customer Relationships
- Stockroom Maintenance
- Product Packaging
- Reliable and Responsible
- Verbal and Written Communication
- Shelving and Storage
- Stocking and Replenishing
- Payment Processing
- Cash Register Operations
- Organizational Skills
- Friendly and Enthusiastic
- Stock Management
- Adaptable and Flexible
- Tagging and Categorizing
- Active Listening
- Staff Training
- Decision Making
- Customer-Oriented Mindset
- Heavy Lifting
- Problem Solving
- Handling Complaints and Inquiries
- Handling Complaints
- Flexible Work Schedule
- Sales Leadership
- Inventory Management
- Microsoft Office
Certification
CPR Certified
Timeline
Personal Care Assistant
Action Resource Care
08.2024 - 11.2024
Room Service Attendant
Windsor Court Hotel
05.2024 - 07.2024
Sales Key Holder
GNC Live Well
03.2023 - 11.2023
Sales Associate
Shoe Dept. Encore
01.2022 - 03.2022
Store Associate
Dollar Tree
06.2021 - 02.2022
Stocker Associate
Walmart
06.2020 - 10.2022
High School Diploma -
Chalmette High School
High School Diploma -
Nunez Community College
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