Glenn Hardy
Clarksville,TN
Summary
Results-oriented Manager with expertise in streamlining processes and leading high-performing teams. Skilled in strategic planning and operational management, driving project success through effective communication and collaboration. Committed to fostering productive work environments and adapting to evolving needs.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Implantation manager
Krispy Kreme
Nashville, Tennessee
03.2023 - Current
- Led cross-functional teams to execute project timelines and deliverables.
- Developed comprehensive project plans that established timelines, milestones, and resource allocation to mitigate risks.
- Developed project plans outlining tasks, resources, and milestones.
- Managed project budgets to ensure financial resources supported organizational goals and project success.
- Coordinated stakeholder meetings to gather requirements and deliver timely project updates, enhancing communication and alignment.
- Supervised daily operations to ensure product quality and customer satisfaction.
- Utilized project management software to track progress and communicate status updates.
District Manager
Krispy Kreme
Nashville, Tennessee
11.2018 - 03.2023
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Oversaw daily operations across multiple store locations.
- Developed and implemented training programs for new staff members.
- Managed inventory levels to ensure product availability and freshness.
- Collaborated with marketing to execute promotional campaigns effectively.
- Conducted performance evaluations for store management teams regularly.
- Analyzed sales data to identify trends and improve business strategies.
General Manager
Krispy Kreme
Nashville, TN
03.2017 - 10.2018
- Managed team performance through training and effective communication strategies.
- Analyzed sales data to drive product offerings and promotional strategies.
- Coordinated marketing initiatives to enhance brand visibility in the community.
- Implemented inventory management practices to maintain optimal stock levels.
- Oversaw daily operations to ensure smooth workflow and customer satisfaction.
Assistant Culinary Director of Development
Logan's Roadhouse
09.2014 - 01.2018
- My job consisted of Conducted quality control inspections on various products to ensure compliance with standards. for various different products Facilitated project development meetings to outline objectives and timelines. Executed operations testing procedures to verify system functionality. Authored recipes that highlight seasonal ingredients and culinary techniques. Captured high-quality photography showcasing food presentations for marketing materials. and Designed food presentations to elevate dining experiences and visual impact. Delivered compelling presentations during vendor meetings to showcase product offerings.
- Led cross-functional teams in menu development, emphasizing seasonal ingredients and dietary trends to attract diverse clientele.
- Led cross-functional teams in developing seasonal menus that highlighted ingredients and dietary trends, increasing appeal to diverse clientele.
Certified Trainer & Coach NSO Lead
LongHorn Steakhouse
08.2011 - 03.2015
- Served as the certified trainer for the district and installed new procedures in programs across various stores.
- Facilitated coaching sessions to improve team performance and individual development.
- Collaborated with management to design strategic training initiatives aligned with organizational goals.
- Collaborated with management to develop training initiatives that aligned with organizational goals and enhanced team capabilities.
- Led trainer for new store openings.
Education
BBA - Business Administration
Tennessee State University
Nashville-Davidson, TNCULINARY ARTS - culinary arts
Nashville State Community College
Nashville, TNHigh School Diploma -
Whites Creek High School
Nashville-Davidson, TNSkills
- Project management
- Cross-functional leadership
- Stakeholder management
- Budget management
- Financial management
- Operational efficiency
- Process improvement
- Strategic planning
- Business planning
- Operations manager
Certification
- Driver's License
- Food Handler Certification
- Safe serve
- PCIQ certified
Timeline
Implantation manager
Krispy Kreme
03.2023 - Current
District Manager
Krispy Kreme
11.2018 - 03.2023
General Manager
Krispy Kreme
03.2017 - 10.2018
Assistant Culinary Director of Development
Logan's Roadhouse
09.2014 - 01.2018
Certified Trainer & Coach NSO Lead
LongHorn Steakhouse
08.2011 - 03.2015
BBA - Business Administration
Tennessee State University
CULINARY ARTS - culinary arts
Nashville State Community College
High School Diploma -
Whites Creek High School