Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Glenn Harkleroad

Manistique,MI

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Clubhouse Manager

Indian Lake Golf Course
03.2023 - Current
  • Improved employee retention through effective hiring, training, and performance evaluation practices.
  • Streamlined operations by developing efficient processes for staff scheduling, inventory control, and facility maintenance.
  • Maintained high standards of cleanliness and safety within the clubhouse facilities, exceeding health code regulations.
  • Ordering and inventory of all Pro Shop items. (Golf balls, Clothing, Merchandise,Etc)
  • Management of all aspects of the bar. Ordering of all Beer/Liquor and adhering to all Liquor Control policies
  • Inventory and cost management
  • Boosted overall club atmosphere with the creation of engaging social programs and activities for members to enjoy.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Developed partnerships with external vendors and suppliers to obtain quality products and services.
  • Conducted research and analysis of market trends to determine potential opportunities for growth.

General Manager

Garden Golf LLC
08.2021 - 03.2023
  • In charge of everything golf related at Stony Point and Garden Golf Course
  • Payroll, Scheduling, All Beer and Liquor ordering
  • Managed course finances, Paid all invoices and bills
  • Worked on grounds 5 days a week
  • Cut Greens, Tees, Collars and Approaches, Changed cups.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Assistant Superintendent/Clubhouse Manager

Black River Country Club
04.2019 - 07.2021
  • Worked in all areas on the Grounds Crew
  • Changed Cups, Cut Greens, Fairways, Rough, Tees, Collars and Approaches
  • 2021 Season I took over the Clubhouse and Bar
  • Scheduling, Payroll, All ordering for Bar and Proshop.

Warehouse Manager

CMI Logistics
01.2013 - 11.2017
  • Managed all aspects of Shipping/Receiving. Set up all LTL/FTL pickups at facility. Bills of Laiding, labels,packing lists, etc
  • Organized and set up all incoming Ocean Container deliveries
  • Experience with Import/Export "Customs"
  • Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Microsoft word/Excel proficient
  • Operated various types of warehouse machinery safely, (Hilo,Shrink wrap machine,Ets)adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.

Education

Some College (No Degree) in General -

University of Missouri - Columbia
Columbia, MO

High School Diploma -

Marysville High School
Marysville, MI
06.1997

Skills

  • Supervision and training
  • Vendor relationships
  • Sound judgment
  • Purchasing and planning
  • Leadership and team building
  • Calm under pressure
  • Staff supervision
  • Communication skills
  • Employee scheduling

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Many years experience in management and customer relations.


Certification

  • ServSafe Alcohol Certification - National Restaurant Association.
  • ServSafe Food Handler Certification - National Restaurant Association.
  • OSHA Certified (Expired)
  • CPR/AED Certification
  • First Aid Certification
  • Forklift Certification

Timeline

Clubhouse Manager

Indian Lake Golf Course
03.2023 - Current

General Manager

Garden Golf LLC
08.2021 - 03.2023

Assistant Superintendent/Clubhouse Manager

Black River Country Club
04.2019 - 07.2021

Warehouse Manager

CMI Logistics
01.2013 - 11.2017

High School Diploma -

Marysville High School

Some College (No Degree) in General -

University of Missouri - Columbia

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Glenn Harkleroad