Glenn Hitchrick
Hanford,CA
Summary
Enterprising District Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
73
73
years of professional experience
1
1
Certification
Work History
Partner/District Manager
TWM Central Valley Connection
San Bruno, CA
03.2016 - Current
- Built positive and productive relationships with store and field leadership.
- Supervised 14 locations to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Food Safety Certified
- Monitor Profit/Loss
- Drove sales for 14 stores in district, generating $22,000,000 in annual volume.
- Handle HR issues
- Hired and led 14 managers and supervisors for Fast Food organization.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Modeled best practices for sales and customer service.
- Optimized in-store merchandising, brand presentation and inventory availability and focus.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Improved operational standards, personnel moves, and merchandising strategies.
- Forecasted sales and set successful policies to achieve sales objectives and related metrics within timeframe.
President
Port Of Subs National Advisory
Reno, NV
01.2007 - Current
- Achieved under-budget and on-time project management to adhere to project goals.
- Supported project management team for optimal performance.
- Integrated new media and web advertising initiatives into marketing strategies to enhance brand awareness.
- Led team of 5 district representatives for company
Vice President
Central Valley Port Of Subs Co-op
Fresno, CA
01.2009 - Current
- Same responsibilities but on local level
- Balance Budget for Marketing
- Make decisions on marketing ideas
Regional Director of Operations
CKE Restaurant Holdings
Anaheim, CA
01.1980 - 03.2016
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Achieved team goals through formalized training plans, coaching and performance management.
- Monitored budget and utilized operational resources.
- Overseen 38 restaurants
Education
High School Diploma -
C. K. Mcclatchy High School
Sacramento, CA06.1979
Skills
- Recruiting and Hiring
- Managing Operations and Efficiency
- Customer Service
- Performance Tracking and Evaluations
- Employee Coaching and Motivation
- Operations Improvement
- Policies and Procedures
- Conflict Management
- P&L Responsibility
- Administration and Reporting
- POS Inventory System Operation
- Industry Knowledge
- Continuous Quality Improvement (CQI)
Certification
Serv Safe Certified
Additional Information
Looking to relocate to the Orlando Florida and surrounding area
Experience working in the restaurant business for 42 years.
Experience working with EcoSure inspectors and supervisors .
Have attended Many food safety and performance courses.
Top Performer and awards earner over my 42 years.
Experience working in large geographical ares.
Timeline
Partner/District Manager
TWM Central Valley Connection
03.2016 - Current
Vice President
Central Valley Port Of Subs Co-op
01.2009 - Current
President
Port Of Subs National Advisory
01.2007 - Current
Regional Director of Operations
CKE Restaurant Holdings
01.1980 - 03.2016
High School Diploma -
C. K. Mcclatchy High School
Serv Safe Certified
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