GLENN HOOKER
Sales Professional
St Louis,MO
Summary
Energetic Sales Representative offering demonstrated success identifying prospects, converting leads into customers and customer retention. Strong communication and interpersonal skills in uncovering clients needs. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
30
30
years of professional experience
Work History
Product Sales Specialist
Hansen's Tree Service & Environmental Resources
12.2019 - 04.2023
- Identified new business opportunities through cold calling, networking, marketing and database leads.
- Managed existing accounts with superior customer service, securing repeat business and sales growth.
- Grew sales of mulch, compost and soils from $2.3M in 2019 to $3.4M in2021.
- Collaborated with Finance Director and Owner to develop sales forecasting model and tiered pricing matrix.
- Selected, implemented and utilized CRM platform for customer contact tracking.
Sales Manager
NSG Group/Pilkington N. America Inc.
11.2018 - 12.2019
- Maximized sales of auto glass and related products through affiliated distribution centers by calling on installment companies in three state area.
- Conducted product training sessions and education on company services and programs.
- Managed customer relations through quick resolution of issues and ensuring client satisfaction.
- Effectively collaborated with operations, credit and procurement departments to meet corporate initiatives.
Account Development Specialist
American Tire Distributors, Inc.
09.2016 - 11.2018
- Responsible for meeting sales and productivity goals by developing relationships at General Motors, Ford, and MOPAR car dealerships.
- Successfully managed $7.3 million territory with 136 dealerships.
- Converted 3 dealerships to majority sales share resulting in $100K revenue.
- Presented value added strategies for increasing financial gains, enhanced tire retailing and training.
- Maintained accurate and timely records of field activity using CRM tools.
Sales Account Executive
OEC Group
05.2015 - 09.2016
- Developed customer base through cold calling, bid preparation and formal presentations to prospects needing international freight services.
- Successfully acquired 2 new clients generating $500,000 in annual sales.
- Collaborated with affiliated offices in North America, Europe, Asia, South America and Australia.
- Monitored and followed up with all accounts through company's CRM platform.
Sales Manager
SHURTAPE TECHNOLOGIES, LLC
01.2013 - 11.2014
- Responsible for sales of adhesive tape and application equipment through Industrial Distributor channels.
- Acquired new industrial distributorships resulting in $75,000 in new sales.
- Grew key account sales 7% while maintaining margin goals over two year period.
- Supported distributor accounts through product training presentations, technical advice, lead generation and assist in individual selling efforts.
Senior Sales Account Manager
NORTHPOLE US, LLC
2010 - 2012
- Managed relationships with retail accounts to ensure company's fiscal and strategic directives were met.
- Collaboratively development 10 item, private label tent line, from concept to shelf, resulting in $550K sales.
- Directed company's product liquidation during business closing operations, resulting in $225K revenue.
Sales Development Manager
NORTHPOLE US, LLC
2006 - 2010
- Increased market awareness and revenue growth of NorthPole's NFL and Colligate licensed, tailgate products.
- Propelled department from zero sales and accounts in 2006 to $1.1M in sales and 40 accounts in 2010.
- Headed sales efforts of co-branded, premium products generating $150K annual revenue.
- Conducted extensive market research by identifying market trends, competitive activity and key decision makers.
Senior Sales Support Manager
NORTHPOLE US, LLC
2003 - 2006
- Ensured fulfillment of orders in all phases of the sales process.
- Interfaced across all company departments providing support for NorthPole Sales Management team and 8 Outside Sales Agencies.
- Managed international logistic vendors.
Sales Support Specialist
AFFINA CORPORATION
1999 - 2003
- Provided value-based support to 16 Monsanto Agricultural Sales Representatives and their customers.
- Compiled agronomic data and performed analysis for sales forecasting and strategic business planning.
- Trained 30+ Monsanto Sales representatives in use of CRM software package by Siebel Systems.
- Team lead in developing sales training seminar and presentation for over 50 employees.
Sales Representative
BLACK & DECKER, INC.
1996 - 1998
- Responsible for sales, merchandising and promotions of DeWalt and Black & Decker power tools to The Home Depot Company.
- Grew territory sales from $2.8M to $5.2M.
- Created, organized and executed two local marketing events, resulting in $165,000 of incremental sales.
- Developed and implemented weekly product knowledge training sessions for store employees.
End User Marketing Specialist
1995 - 1996
- Promoted DeWalt Power Tools to end-users in the Rocky Mountain Region through training seminars, on-site demonstrations and event marketing.
- Participated in development and execution of eleven major event-marketing activities in Western United States.
- Advanced to Sales Representative from End User Marketing Specialist within first six months of employment.
Education
BACHELOR OF ARTS - ECONOMICS
University of Missouri - Columbia
Columbia, MOSkills
- Prospecting & Closing Skills
- Distributor/Dealer Relationships
- CRM Software
- Client Needs Assessment
- Account & Market Analysis
- Product Demonstrations & Training
Timeline
Product Sales Specialist
Hansen's Tree Service & Environmental Resources
12.2019 - 04.2023
Sales Manager
NSG Group/Pilkington N. America Inc.
11.2018 - 12.2019
Account Development Specialist
American Tire Distributors, Inc.
09.2016 - 11.2018
Sales Account Executive
OEC Group
05.2015 - 09.2016
Sales Manager
SHURTAPE TECHNOLOGIES, LLC
01.2013 - 11.2014
Senior Sales Account Manager
NORTHPOLE US, LLC
2010 - 2012
Sales Development Manager
NORTHPOLE US, LLC
2006 - 2010
Senior Sales Support Manager
NORTHPOLE US, LLC
2003 - 2006
Sales Support Specialist
AFFINA CORPORATION
1999 - 2003
Sales Representative
BLACK & DECKER, INC.
1996 - 1998
End User Marketing Specialist
1995 - 1996
BACHELOR OF ARTS - ECONOMICS
University of Missouri - Columbia
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