Glenn Iseler
Plymouth,WI
Summary
Dedicated Crew Worker with expertise in customer service, teamwork, and problem-solving. Committed to maintaining safety standards and training new team members to enhance operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Worker
McDonald's
03.2022 - Current
- Operated kitchen equipment, ensuring adherence to safety and hygiene standards.
- Prepared food items accurately and efficiently during peak hours.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Maintained cleanliness of workstations, adhering to health regulations consistently.
- Delivered exceptional customer service, resolving inquiries and complaints promptly.
- Monitored inventory levels, restocking supplies as needed to ensure smooth operations.
- Collaborated with team members to optimize workflow during busy shifts.
- Participated in training sessions to continuously improve skills, contributing to a more knowledgeable workforce.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Handled multiple responsibilities simultaneously, maintaining focus on the overall project goals and objectives.
- Kept customers and crew areas organized.
- Supported fellow crew workers during challenging situations by offering guidance based on experience and expertise.
- Increased customer satisfaction through timely completion of projects and attention to detail in workmanship.
- Calculated totals, processed payments, and issued receipts.
- Worked front counter, drive-thru and other areas.
- Promoted a positive work environment by upholding company values, leading to improved morale within the crew.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma -
University of Minnesota Twin Cities
Minneapolis, MN05-2030
Skills
- Initiative and Self-motivation
- Creativity and innovation
- Planning and prioritizing
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Multitasking and organization
- Flexible schedule
- Basic math
- Workplace efficiency
- Listening skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Worker
McDonald's
03.2022 - Current
High School Diploma -
University of Minnesota Twin Cities