Glenn Keryte
Los Lunas
Summary
Proven expert in floor care and safety compliance, I enhanced Isleta Casino & Resort's cleanliness and efficiency, significantly boosting customer satisfaction. Skilled in industrial equipment operation and adept at fostering team collaboration, my initiatives streamlined processes and upheld high-quality standards, marking me as a reliable asset in any environment. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
7
7
years of professional experience
Work History
Heavy Duty Cleaner
Isleta Casino & Resort
05.2024 - Current
- Prevented potential equipment malfunctions by promptly addressing minor issues and reporting major concerns to management for further action.
- Upheld exceptional customer service standards while interacting professionally with clients during on-site visits or consultations.
- Promoted and maintained highest level of customer service to guests and stayed alert to individual needs.
- Streamlined work processes by identifying inefficiencies in current routines and suggesting practical solutions that resulted in time savings without sacrificing quality results.
- Operated diesel-powered scrubber and sweeper.
- Performed deep-cleaning tasks, eliminating stubborn stains and buildup from various surfaces throughout the facility.
- Displayed strong problem-solving skills when faced with challenging situations involving tough-to-clean materials or unexpected messes.
- Supported inventory management efforts by monitoring supplies usage and reporting low stock levels promptly.
- Collaborated effectively with team members, completing large-scale projects on time and within budget constraints.
- Maintained high standards of cleanliness, resulting in increased customer satisfaction scores for the organization.
- Enhanced workplace safety by consistently adhering to established cleaning protocols and procedures.
- Exercised care in use of hazardous cleaning chemicals, equipment and methods.
- Improved efficiency by expertly operating industrial-grade cleaning equipment such as floor scrubbers and power washers.
- Promoted a healthy work environment, implementing eco-friendly cleaning products and techniques.
- Ensured proper disposal of hazardous materials according to company guidelines and regulations.
- Notified supervisor of needed maintenance and safety hazards in assigned areas.
- Contributed to a positive work atmosphere through clear communication with colleagues across departments regarding shared responsibilities or concerns about cleanliness issues.
- Exceeded inspection expectations with meticulous attention to detail when sanitizing restrooms, kitchens, and common areas.
- Reduced equipment downtime by performing thorough maintenance checks and routine cleanings.
- Received commendations from supervisors for consistent punctuality, reliability, and quality work performance.
- Demonstrated adaptability by quickly learning new cleaning methods for specialized equipment or sensitive areas within the facility.
- Developed a reputation as a reliable and hardworking team player, consistently exceeding expectations in both individual tasks and collaborative projects.
- Operated buffers and burnishers to clean and polish floors.
- Maintained floor cleaning and waxing equipment.
Shipping and Receiving Clerk
Isleta Casino & Resort
11.2017 - 03.2022
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Reviewed order data to verify transactions and shipping dates.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
Education
High School Diploma -
Rio Grande High School
Albuquerque, NM05.1981
Skills
- Floor care techniques
- Safety Compliance Knowledge
- Deep cleaning expertise
- Waste Disposal Management
- Quality Control Standards
- Chemical handling proficiency
- Industrial Equipment Operation
- Tile and grout cleaning
- Steam Cleaning Mastery
- Air Duct Cleaning Knowledge
- Ceiling Cleaning Techniques
- Window cleaning techniques
Timeline
Heavy Duty Cleaner
Isleta Casino & Resort
05.2024 - Current
Shipping and Receiving Clerk
Isleta Casino & Resort
11.2017 - 03.2022
High School Diploma -
Rio Grande High School
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