Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Glenn Lancaster

Saint Augustine,FL

Summary

I have had the privilege of working with Vivint, a leading Smarthome Security company, for the past three years. During my time there, I have gained valuable experience in sales, customer service, and leadership.

As a sales representative, I had the opportunity to meet people from diverse backgrounds and assist them in setting up their dream smart homes. This involved explaining the features and benefits of our high-end security technologies, such as cameras, sensors, and panels. Despite facing various rejections and objections, I remained persistent and achieved great success in closing deals.

Due to my dedication and performance, I was promoted to the position of assistant manager within my first year. In this role, I had the responsibility of overseeing a team and ensuring their success. Together, we achieved remarkable results, generating $2.8 million in equipment sales during a single season. Additionally, I played a crucial role in recruiting and training new hires, equipping them with the necessary skills and knowledge to excel in their roles.

Throughout my journey at Vivint, I have learned the importance of patience, maintaining a positive mindset, and demonstrating perseverance. These qualities have not only contributed to my personal growth but have also been instrumental in my professional success.

I am eager to grow as a salesperson and continuously develop new skills. There is still so much for me to learn and that is what excited me the most.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Sales Manager and Representative

Vivint
12.2020 - Current
  • Prospected, pitched, and same-day closed clients on a daily basis via a door-to-door approach.
  • Trained and mentored new associates in successful sales and performance strategies.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Assisted sales team with completing customer transactions and managing issues.
  • Coached sales associates in product specifications, sales incentives, and selling techniques.
  • Managed and developed sales team.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Sales Associate

State Farm
05.2017 - 09.2017
  • Served as point-of-contact for potential and existing customers.
  • Generated leads and met with potential clients to explain insurance options and encourage purchases.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Posted payments to accounts and maintained records.
  • Confirmed appointments, communicated with clients, and updated client records.

Store Clerk

Weis Markets Inc
04.2015 - 05.2016
  • Assisted customers by answering questions and fulfilling requests.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Education

Business Administration

West Chester University of Pennsylvania
West Chester, PA

Skills

  • Sales Closing
  • Lead Prospecting
  • Sales Consultation
  • Interpersonal Communication Skills
  • Personnel Training
  • Team Building and Development
  • Adaptation to changing needs

Certification

  • Licensed Property and Casualty Insurance specialist

Timeline

Assistant Sales Manager and Representative

Vivint
12.2020 - Current

Sales Associate

State Farm
05.2017 - 09.2017

Store Clerk

Weis Markets Inc
04.2015 - 05.2016

Business Administration

West Chester University of Pennsylvania
Glenn Lancaster