Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenn Lancaster

Saint Johns

Summary

Sales professional with a track record of excelling competitive environments and industries. Achieved high close rates by delivering compelling design proposals and fostering strong client connections. Skilled in training sales teams and resolving objections, ensuring exceptional customer satisfaction and project success.

Overview

8
8
years of professional experience

Work History

Design Consultant

West Shore Home
07.2024 - 02.2025
  • Conducted in home consultations for home remodeling projects, created the designs, and closed new business.
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire process.
  • Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
  • Presented comprehensive design proposals using 3D renderings, color boards, and material samples for client approval.
  • Maintained an excellent close percentage as a standout in the office.

Assistant Sales Manager

Vivint
12.2020 - 06.2024
  • Mastered prospecting, pitching, and same-day closing clients on daily basis via door-to-door approach.
    Endured rejection, conquered objections, and thrived in high pressure environments.
  • Recruited, interviewed, and hired new arrivals.
  • Led sales meetings, trained, and mentored new associates in successful sales and performance strategies.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Transported co-workers to and from work daily to encourage team building and a positive culture.

Insurance Representative

State Farm
05.2017 - 09.2017
  • Generated Leads and met with potential clients to explain insurance options.
  • Reviewed accounts, provided customer service, maintained and organized client records.

Education

No Degree - Business Management

West Chester University of Pennsylvania
West Chester, PA

Skills

  • Effective sales presentations
  • Objection resolution
  • Customer support
  • Strong verbal and non-verbal communication
  • Client relationship management
  • Sales closing
  • Training sales teams
  • Effective team leadership

Timeline

Design Consultant

West Shore Home
07.2024 - 02.2025

Assistant Sales Manager

Vivint
12.2020 - 06.2024

Insurance Representative

State Farm
05.2017 - 09.2017

No Degree - Business Management

West Chester University of Pennsylvania

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