Glenn Manalaysay
San Jose,CA
Summary
Adept Operations Manager with a proven track record at Off-site Records Management/VRC, enhancing operational efficiency and customer satisfaction. Excelled in team leadership and inventory management, driving performance improvements and maintaining high compliance standards. Skilled in problem-solving and operational oversight, consistently achieving targeted outcomes.
Overview
35
35
years of professional experience
Work History
Operations Manager
Off-site Records Management/VRC
09.1989 - 01.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
James Lick High School
San Jose, CaSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Inventory management
- Management
Class B Driver
Operate mobile shred-Truck
Timeline
Operations Manager
Off-site Records Management/VRC
09.1989 - 01.2025
High School Diploma -
James Lick High School
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