Glenn Martin

My responsibilities include checking patients in and out. I collect their intake forms and insurance information, check for their referrals and collect copays. Responsibilities include answering phone calls and scheduling appointments, taking messages for the physicians and the nurses. I prepared charts for office visits by collecting the testing that was ordered. I provide the nurses with procuring prior authorizations for testing, ordered for our patients.

I have scheduled surgeries for up to three physicians. This process includes scheduling pre-admission testing for the patient's surgery: calling insurance companies to check eligibility and get prior authorizations when needed.

• Enhance guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.

I'm the administrator for the electronic medical system(Modernizing Medicine) and the office scheduling system (Tebra). I'm in charge of making and changing all the scheduling resources. I'm also the administrator for Navinet, Pear & Availity.

I handle medical records requests and chart retrieval for research projects. I purge medical charts and prepare for storage.

I help patients with billing questions.

I am responsible for the maintainence and organization of charts.