Summary
Overview
Work History
Education
Skills
Accomplishments
Licensed pilot
Timeline
Generic
GLENN MASLOWSKI

GLENN MASLOWSKI

Aviation Specialist
ST PETERSBURG,FL

Summary

Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 200 pounds and adheres to commercial airline protocols. Goal-driven and skilled individual offering 34 years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services. Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over 31 years of experience with nationwide airline services company. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation. Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 34 years of aviation experience. Personable individual fluent in one language and offering 31 years of experience in commercial aviation. Accustomed to working in extreme weather conditions to service aircraft. True proponent for safety measures and procedures. Hardworking [Type] team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 34 years of experience working in busy [Type] environments. Dependable Ramp Agent with 34 years of experience transporting items for residential and business customers. Navigate small spaces to move large items without damage. Expert at tying down items to avoid shifting, falling and breakage en route.

Overview

40
40
years of professional experience

Work History

Ramp Agent

United Airlines
Newark, NJ
10.1989 - 04.2021
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Transferred luggage from aircraft to collection areas safely using [Type] equipment.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Connected electrical power unit and hoses to aircraft.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Performed mathematical functions to interpret aircraft weight and balance loading instructions.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.

Professional Motor Coach Operator

Stouts Transportation
Trenton, NJ
03.2014 - 02.2015
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.

Professional Chauffeur

Dj's Limousine Service
Westfield, NJ
03.2005 - 10.2007
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Arrived on time to customer appointments.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Upheld high standards of cleanliness, sanitation and service.
  • Stored passenger luggage and personal items with care for safety and security.
  • Maintained vehicle cleanliness to maximize passenger satisfaction.
  • Transported high-value clients with professionalism and discretion.
  • Provided mobility to assistance to disabled passengers.
  • Calculated rides costs, received money and returned change.

Professional Chauffeur

TRU Limousine
Linden, NJ
02.2002 - 04.2003
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Arrived on time to customer appointments.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Upheld high standards of cleanliness, sanitation and service.
  • Stored passenger luggage and personal items with care for safety and security.
  • Maintained vehicle cleanliness to maximize passenger satisfaction.
  • Transported high-value clients with professionalism and discretion.
  • Calculated rides costs, received money and returned change.
  • Provided mobility to assistance to disabled passengers.
  • Checked in with dispatch to determine schedule and planned pickups.
  • Minimized mechanical issues by adhering to vehicle maintenance schedule.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Completed individual and business documentation on-time and with minimal errors.
  • Operated party vehicles, buses, and town cars.
  • Managed teams of drivers, shift schedules, and reservation calendars.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Read maps and followed written and verbal geographic directions.
  • Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.

Professional Motor Coach Operator

Coach USA
Golden, CO
06.1999 - 10.2002
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Followed schedules precisely to completely daily routes.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Helped elderly passengers or those with limited mobility enter and exit bus.
  • Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
  • Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents.
  • Protected passengers from harm and bus from excess damage by complying with traffic regulations.
  • Assisted passengers with moving and securing baggage.

Professional Chauffeur

Ecstasy Sunset Limousine
Westminster, CO
01.2000 - 04.2001
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Arrived on time to customer appointments.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Upheld high standards of cleanliness, sanitation and service.
  • Stored passenger luggage and personal items with care for safety and security.
  • Maintained vehicle cleanliness to maximize passenger satisfaction.
  • Transported high-value clients with professionalism and discretion.
  • Provided mobility to assistance to disabled passengers.
  • Calculated rides costs, received money and returned change.
  • Checked in with dispatch to determine schedule and planned pickups.
  • Minimized mechanical issues by adhering to vehicle maintenance schedule.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Completed individual and business documentation on-time and with minimal errors.
  • Operated party vehicles, buses, and town cars.

Professional Chauffeur

A1 Limousine
Princeton, NJ
04.1986 - 03.1992
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Arrived on time to customer appointments.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Upheld high standards of cleanliness, sanitation and service.
  • Stored passenger luggage and personal items with care for safety and security.
  • Maintained vehicle cleanliness to maximize passenger satisfaction.
  • Transported high-value clients with professionalism and discretion.
  • Provided mobility to assistance to disabled passengers.
  • Calculated rides costs, received money and returned change.

Professional Motor Coach Operator

Suburban Trails
Hightstown, NJ
02.1987 - 10.1989
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Followed schedules precisely to completely daily routes.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Helped elderly passengers or those with limited mobility enter and exit bus.
  • Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
  • Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents.
  • Protected passengers from harm and bus from excess damage by complying with traffic regulations.
  • Assisted passengers with moving and securing baggage.

Ramp Agent/Line Service Technician

Gateway Pace Aviation
NE Philadelphia PNE, PA
07.1986 - 02.1987
  • Inspected all products for quality and optimum performance.
  • Documented all operations and managed communication with team members.
  • Adjusted equipment and troubleshot issues.
  • Performed minor repairs on equipment and administered product changeovers.
  • Towed aircraft to gates and hangars using tractors and other vehicles.
  • Maintained accurate documentation of performed work and completed tasks.
  • Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
  • Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
  • Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
  • Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
  • Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
  • Operated de-icing equipment such as truck-mounted cranes and sprayers.
  • De-greased aircraft exteriors using approved cleaning solvents and equipment.
  • Mixed and tested cleaning compounds and solutions for compliance with recommended compositions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Line Serviceman

Ronson Aviation
Trenton. TTN, NJ
09.1985 - 09.1986
  • Towed aircraft to gates and hangars using tractors and other vehicles.
  • Maintained accurate documentation of performed work and completed tasks.
  • Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
  • Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
  • Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
  • Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
  • Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
  • Operated de-icing equipment such as truck-mounted cranes and sprayers.
  • De-greased aircraft exteriors using approved cleaning solvents and equipment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.

Food Service Worker

Princeton University
Princeton, NJ
09.1981 - 04.1985
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Education

No Degree - Aviation Technology

Mercer County Community College
Robbinsville, NJ

High School Diploma -

Hamilton High West
Trenton, NJ
06.1981

Skills

  • Physical Strength and Stamina
  • Baggage Service Collaboration
  • Load Planning Communication
  • Heavy Lifting
  • Truck Driving
  • Cargo Sorting
  • Loading Dock Operations
  • Marshalling Aircraft
  • Pushback and Towing
  • Customer Service
  • Ramp Checklist Completion
  • Equipment Inspection
  • Inclement Weather Tolerance
  • Weight and Balance Determination
  • Team Leadership
  • Cargo Equipment Operation
  • FAA Regulations
  • Baggage Management
  • Safety Procedures
  • Standards Compliance

Accomplishments

  • Identified a significant equipment malfunction before it resulted in a major flight delay or in-flight issue and suggested a resolution that mitigated any risks.
  • Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time, resulting in a pay increase.

Licensed pilot

Private Pilot through an approved and accredited FAA approved Flight School program back in 1985 and 1986. Flown right seat on many airplanes including twin turbine and piston. Recently rejoined the Civil Air Patrol Senior Squadron in Florida. Training for a Mission Scanner and Observer crew positions. Also with hopes of being a pilot for the CAP for Transport and Missions, Search and Rescue.

Timeline

Professional Motor Coach Operator

Stouts Transportation
03.2014 - 02.2015

Professional Chauffeur

Dj's Limousine Service
03.2005 - 10.2007

Professional Chauffeur

TRU Limousine
02.2002 - 04.2003

Professional Chauffeur

Ecstasy Sunset Limousine
01.2000 - 04.2001

Professional Motor Coach Operator

Coach USA
06.1999 - 10.2002

Ramp Agent

United Airlines
10.1989 - 04.2021

Professional Motor Coach Operator

Suburban Trails
02.1987 - 10.1989

Ramp Agent/Line Service Technician

Gateway Pace Aviation
07.1986 - 02.1987

Professional Chauffeur

A1 Limousine
04.1986 - 03.1992

Line Serviceman

Ronson Aviation
09.1985 - 09.1986

Food Service Worker

Princeton University
09.1981 - 04.1985

No Degree - Aviation Technology

Mercer County Community College

High School Diploma -

Hamilton High West
GLENN MASLOWSKIAviation Specialist