Talented and driven Warehouse & Production Associate with over 26 years in warehouse environments successful at working quickly in fast-paced, demanding settings. Efficient and versatile team player and problem-solver. Possessing top communication and conflict resolution skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Forklift Operator
Caterpillar
Sanford, NC
01.2023 - Current
Followed standard work instructions accurately when picking, sorting, staging and scanning products.
Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
Adhered strictly to company policies concerning operation of material handling equipment.
Complied with safety regulations at all times while operating heavy machinery like forklifts.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Self Employed
Mastronardi's Transportation & Logistics
12.2020 - 11.2022
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.
Delivered products to customer locations on time.
Communicated effectively with customers regarding delivery information or inquiries about shipments.
Section Supervisor
McLane Company
Fredericksburg, VA
02.2012 - 03.2020
Supervised staff of 10 and monitored their performance, providing feedback to ensure quality standards were met.
Ensured completion of daily tasks by assigning duties, monitoring progress and providing guidance as needed.
Maintained records of personnel attendance, vacation time and sick leave.
Conducted regular meetings with team members to review goals and objectives, discuss challenges and provide feedback on individual performance.
Developed training materials for new employees and conducted onboarding sessions for new hires.
Reviewed monthly inventory reports to identify discrepancies or issues that may require additional resources or support from other departments.
Created reports summarizing employee performance data and presented findings to management.
Evaluated job applications submitted by prospective employees, interviewed candidates and made hiring decisions based on qualifications and experience level.
Established work priorities and managed smooth transition of work between different teams.