Glenn McAfee
Las Vegas,NV
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Majestyk Grill/Cafe
05.2020 - 08.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Caregiver
Peoplecare
04.2019 - 03.2022
- Assisted clients with activities of daily living, promoting independence & quality of life.
- Cleaned house, ran errands, managed laundry, & completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, & medication reminders.
Cook/Prep Cook
Mojo's Taqueria
02.2018 - 04.2019
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Chef / Kitchen Manager
Breakers Grill
04.2016 - 01.2018
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Breakfast Chef / Baker
Stanley Hotel and Cascades
05.2015 - 04.2016
- Maintained a clean and organized kitchen workspace, ensuring compliance with health and safety regulations.
- Adapted recipes to accommodate guest dietary restrictions, resulting in improved customer satisfaction rates.
- Trained new hires in proper cooking techniques and kitchen procedures, fostering a positive work environment.
- Managed inventory and ordered supplies, reducing costs while maintaining quality standards.
- Participated in regular staff meetings, providing feedback on operational improvements for greater efficiency and productivity.
- Supervised staff of (10) & assisted with technique, food prep and presentation.
Breakfast Cook
Mod Market
03.2014 - 04.2015
- Consistently maintained a positive attitude under pressure, fostering a supportive team environment within the kitchen staff.
- Handled special dietary requests with care, ensuring the satisfaction of all guests regardless of restrictions or preferences.
- Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
- Collaborated with fellow team members to maintain smooth kitchen operations during peak service hours.
Education
Culinary arts degree -
Auguste Escoffier School of Culinary Arts
Boulder, CO10.2014
Studied Communications and Business -
Eastern New Mexico University
Portales, NM12.1991
Associate of Arts degree in Communications -
Central Wyoming College
Riverton, WY12.1988
Skills
- Serv-Safe Managers Certification (obtaining soon)
- Precision knife skills
- Restaurant business planning
- Menu costing
- Menu engineering
- Sales forecasting and planning
- Foundations in classical French cuisine
- Restaurant operations front and back of house
- Catering
- Purchasing
- Accounting and bookkeeping
- Sales and customer service
Volunteeractivitiesandclubs
- Student Senate
- Student Supreme Court
- Jackson Hole Jaycees
- Jackson Hole Snow Devils
- Wyoming Special Olympics
Timeline
Owner/Operator
Majestyk Grill/Cafe
05.2020 - 08.2024
Caregiver
Peoplecare
04.2019 - 03.2022
Cook/Prep Cook
Mojo's Taqueria
02.2018 - 04.2019
Chef / Kitchen Manager
Breakers Grill
04.2016 - 01.2018
Breakfast Chef / Baker
Stanley Hotel and Cascades
05.2015 - 04.2016
Breakfast Cook
Mod Market
03.2014 - 04.2015
Culinary arts degree -
Auguste Escoffier School of Culinary Arts
Studied Communications and Business -
Eastern New Mexico University
Associate of Arts degree in Communications -
Central Wyoming College
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