Glenn Sims
Chattanooga,TN
Summary
Dynamic and dedicated former Police Officer with extensive experience at the City of Chattanooga, skilled in criminal investigations and community engagement. Proven track record of reducing crime rates through proactive policing and fostering trust within diverse communities. Recognized for strong leadership and integrity, enhancing team performance and operational efficiency.
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation, and meet legal requirements.
Overview
29
29
years of professional experience
Work History
Police Officer, Supervisor ( Retired )
City of Chattanooga, Tennessee
09.1972 - 12.2001
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Apprehended offenders and conducted interviews and interrogations.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Answered emergency calls for help from citizens and business owners.
- Conducted preliminary investigations at scenes of major crimes.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Responded to emergency calls to provide assistance to citizens in need.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Handled citation and traffic violation paperwork.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Thoroughly analyzed criminal information and processed crime scenes.
- Conducted searches of individuals, vehicles and premises.
- Provided testimony in court proceedings.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Monitored traffic violations, issuing citations as necessary.
- Obtained information from arrested subjects to conduct debriefings.
- Reduced process inaccuracies while investigating [Type] and [Type] crimes and assisting district attorney prosecution cases.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Washington High School
Lake Charles, LA 05.2001 -
Skills
Criminal investigations
Integrity and honesty
Community engagement
Legal compliance
Law enforcement
Emergency vehicle operation
Traffic laws
Traffic direction
Courtroom testimony
Evidence collection protocols
Defensive tactics training
Criminal law
Background investigations
Emergency response
Police reports
Crime scene processing
Community oriented policing
Traffic control
Patience and empathy
Crime scene preservation
Officer training
Staff management
Tactical driving
Suspect interrogation
Surveillance
Court preparation
Interrogation techniques
Court testimony
Fingerprinting
Assigning work
Dispatch
Cross-functional communication
Schedule setting
Patrol procedures
Evidence collection and evaluation
Patrol planning
Investigative skills
Defensive driving training
Weapons safety
Radar speed measurement
Arrest and detention
Patrol
Arrest techniques
CPR/First aid certified
Multitasking Abilities
Police patrol operations
Timeline
High School Diploma -
Washington High School
05.2001 -
Police Officer, Supervisor ( Retired )
City of Chattanooga, Tennessee
09.1972 - 12.2001