Glenn Smith
Rochester,NH
Summary
Proven leader in retail management, notably with Auto Zone Auto Parts, where I elevated customer satisfaction through exceptional service and efficient inventory management. Skilled in fostering teamwork and collaboration, my strategies significantly reduced shrinkage. Expert in forklift operation and inventory restocking, I consistently enhance operational efficiency and team performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Maintenence
Crescent Group LLC
03.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintained a visually appealing, clean, and well-organized retail space to maximize customer experience.
Asst. Manager
Auto Zone Auto Parts
07.2023 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Increased sales through effective merchandising strategies and targeted promotions.
- Oversaw daily operations to maintain store cleanliness and organization.
Asst. Manager
Orilleys Auto Parts
02.2022 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw daily operations to maintain store cleanliness and organization.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
- Maintained accurate records of transactions, invoices, purchase orders, and returns for easy reference and proper documentation.
Education
GED -
Exeter Adult Education
Exeter05-2011
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Organizational Skills
- Team motivation
- Task Delegation
- Forklift Operation
- Inventory Restocking
- Inventory Management
Timeline
Maintenence
Crescent Group LLC
03.2024 - 10.2024
Asst. Manager
Auto Zone Auto Parts
07.2023 - 03.2024
Asst. Manager
Orilleys Auto Parts
02.2022 - 03.2023
GED -
Exeter Adult Education
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