Glenn Turpin
Shelley,ID
Summary
I am a dedicated professional with a proven ability to thrive in high-pressure environments, thereby fostering team cohesion and driving service improvements. My core competencies include effective communication, problem-solving, and collaboration. I am eager to join your team and assist in the growth and achievement of your organization.
Overview
12
12
years of professional experience
Work History
Medical Program Specialist
Idaho Department of Health and Welfare
Idaho Falls, ID
01.2024 - Current
- Studying state laws and regulations pertaining to Medicaid and other healthcare services.
- Verifying agencies are following proper regulations and documentation processes.
- Instructing agencies about review processes and expectations.
- Ensuring quality services and care for a diverse clientele.
Self-Reliance Specialist
Idaho Department of Health and Welfare
Idaho Falls, ID
10.2022 - 01.2024
- Guided a diverse clientele seeking Medicaid and other healthcare services.
- Analyzed documentation and client information to determine eligibility.
- Navigated difficulties with clients using clear, supportive communication.
- Fostered healthy team rapport with fellow specialists.
Administrative Intern
Homestead Assisted Living
Rexburg, ID
04.2020 - 07.2020
- Admitted new residents, and advocated for their needs.
- Maintained proper documentation using an electronic health record system.
- Fostered an environment of compassionate support with advisors, workers, and residents.
Peer Mentor
BYU-Idaho Autism Mentoring Program
Rexburg, ID
01.2018 - 01.2020
- Inspired autistic college students to set and reach personal goals.
- Explored goals pertaining to academics, socialization, and life skills with students.
- Educated students about available services and resources.
- Prepared and conducted productive meetings with co-mentors.
Assistant Financial Clerk
Church Of Jesus Christ Of Latter Day Saints
Shelley, ID
07.2024 - Current
- Calculated budget allowances and incurred expenses.
- Aided in financial record-keeping.
- Tracked and reported incoming donations.
- Ensured member privacy.
Satellite Technician
Starwest Satellite
Idaho Falls, ID
11.2015 - 09.2016
- Provided supportive, knowledgeable service to customers.
- Diagnosed issues with services, installation, and technology.
- Rectified issues in a timely fashion.
- Recommended additional products and services to customers.
Crew Trainer
McDonald's
Shelley, ID
12.2012 - 02.2015
- Educated staff about company protocols and procedures.
- Promoted a positive, productive working environment.
- Achieved excellent, timely customer service.
- Navigated difficulties with crew members and customers.
Education
MBA - Healthcare Administration
Western Governors University
Salt Lake City, UTBachelor of Science - Healthcare Administration
Brigham Young University- Idaho
Rexburg12-2020
Skills
- Dedicated
- Eager to learn
- Excellent team member
- Clear communication skills
- Works well under stress
- Proficient in all Microsoft Office programs
- Experienced with electronic health records
- Comfortable troubleshooting technological issues
Affiliations
- Fly-tying and fishing
- Wood-carving
- Gardening
- Spending time with my kids
References
References available upon request.
Timeline
Assistant Financial Clerk
Church Of Jesus Christ Of Latter Day Saints
07.2024 - Current
Medical Program Specialist
Idaho Department of Health and Welfare
01.2024 - Current
Self-Reliance Specialist
Idaho Department of Health and Welfare
10.2022 - 01.2024
Administrative Intern
Homestead Assisted Living
04.2020 - 07.2020
Peer Mentor
BYU-Idaho Autism Mentoring Program
01.2018 - 01.2020
Satellite Technician
Starwest Satellite
11.2015 - 09.2016
Crew Trainer
McDonald's
12.2012 - 02.2015
MBA - Healthcare Administration
Western Governors University
Bachelor of Science - Healthcare Administration
Brigham Young University- Idaho
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