Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenn Wickett

Melissa,TX

Summary

Adept at fostering customer satisfaction and team leadership, significantly enhanced workplace efficiency and safety at Home Care Workers. Experience spans from forklift operation to staff management, underpinning a track record of streamlining operations and elevating service standards. Fast worker with attention to detail and hold's oneself accountable for mistakes.

Overview

21
21
years of professional experience

Work History

Personal Support Worker

Home Care Workers
04.2024 - 09.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Sales Associate

Ace Hardware
01.2022 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Environmental Services Housekeeper

Santiam Hospital
01.2020 - 05.2021
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.

Garden Sales Associate/Warehouse Worker

Wilco Farm Store
01.2018 - 01.2020
  • Processed sales transactions efficiently, ensuring accuracy in pricing and inventory tracking.
  • Trained new employees on store policies, procedures, product knowledge, and customer service standards.
  • Led product demonstrations to highlight the features and benefits of new items in the store''s inventory.
  • Participated in ongoing training to stay up-to-date on industry trends and best practices in horticulture.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Consistently lifted materials weighing as much as [200] pounds.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Educated customers on proper usage of tools, fertilizers, insecticides, and other gardening essentials.
  • Oversaw order processing for online sales requests while maintaining efficient delivery timelines.
  • Coordinated seasonal promotions to drive sales during peak gardening periods.

Gas Station Clerk

Shell Gas Station
08.2007 - 07.2010
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Maintained a clean and organized store environment for improved customer experience.
  • Managed inventory and restocked shelves as needed to maintain adequate product availability.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Assisted customers with fueling their vehicles, ensuring proper safety guidelines were followed.
  • Assisted in training new employees on company policies, procedures, and best practices for excellent customer service.
  • Pumped gas for guests and took payments.
  • Processed refunds and exchanges in accordance with company policy.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.

Morning Stocker

JCPenney
06.2003 - 01.2007
  • Enhanced store organization by efficiently unloading and stocking merchandise during early morning shifts.
  • Expedited restocking process by effectively organizing backroom storage areas for easy access to necessary items.
  • Supported sales efforts by ensuring shelves were fully stocked, visually appealing, and ready for customers upon store opening.
  • Contributed to loss prevention efforts by accurately documenting damaged goods and returned items according to company protocols.
  • Optimized shelf space utilization through strategic product placement based on store layout plans provided by management teams or visual merchandising guidelines.
  • Maintained a clean and safe work environment, adhering to company safety guidelines and minimizing accidents.
  • Assisted with special projects such as store resets or seasonal displays, ensuring timely completion and adherence to company standards.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Picked and packed order items.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.

Education

High School Diploma / Associate of Fire Science - General Studies

Weber Institute of Applied Science And Technology
Stockton
05-2003

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Task delegation
  • Warehouse safety
  • Workplace cleanliness
  • Item scanning
  • First aid and safety
  • Multitasking and organization
  • Forklift operation
  • Punctual and reliable
  • Firearms retail

Timeline

Personal Support Worker

Home Care Workers
04.2024 - 09.2024

Sales Associate

Ace Hardware
01.2022 - 09.2023

Environmental Services Housekeeper

Santiam Hospital
01.2020 - 05.2021

Garden Sales Associate/Warehouse Worker

Wilco Farm Store
01.2018 - 01.2020

Gas Station Clerk

Shell Gas Station
08.2007 - 07.2010

Morning Stocker

JCPenney
06.2003 - 01.2007

High School Diploma / Associate of Fire Science - General Studies

Weber Institute of Applied Science And Technology

Similar Profiles

CREATE PROFILE
Glenn Wickett