Glenn Zurfluh
Chandler,AZ
Summary
Energetically driving success at Transportation, I leveraged my Class A license and exceptional route planning abilities to enhance customer satisfaction and safety. My proactive maintenance and adept communication skills fostered strong client relationships and operational excellence, contributing significantly to the company's commendable safety record and efficiency.
Overview
17
17
years of professional experience
Work History
Professional Driver
Transportation
All 48
06.2007 - Current
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
- Picked up loads and secured properly to maintain safety and avoid damaging products.
- Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
- Enhanced route planning efficiency for optimized travel time and fuel consumption.
- Operated 53ft Flat bed/Heavy Equipment Transport Dry Van /Refrigerated while following all safety protocols and procedures.
- Enhanced overall road safety by participating in ongoing defensive driver education courses.
- Maintained Doubles/Triples endorsement without lapse.
- Assisted in training new drivers on company policies, procedures, and best practices for safe driving techniques.
- Supported operational efficiency by submitting accurate trip logs, expense reports, and other necessary documentation in a timely manner.
- Handled emergency situations calmly and effectively, prioritizing passenger safety above all else.
- Established positive relationships with clients, fostering repeat business opportunities for the company.
- Completed routes efficiently and according to compliance rules.
- Served as an ambassador for the organization by displaying professionalism at all times while representing the company brand in public settings.
- Operated Front End Loaders / Forklifts/Piggy back Fork lifts in a variety of weather conditions and terrain types, demonstrating adaptability and resilience under challenging circumstances.
- Performed routine lubricating, fueling and cleaning loaders.
- Enhanced operational efficiency by expertly operating loaders and heavy equipment for timely material handling.
- Consistently maintained clean worksites through diligent removal of debris, contributing to improved safety conditions for fellow workers.
Education
Class A CDL - Professional Driver
AIT Truck Driving School
Phoenix, AZ06.2007
Skills
- City and non-city driving
- Route Planning
- Transportation
- Basic vehicle repairs
- Verbal and written communication
- Safety Protocols
- Traffic laws knowledge
- Defensive Driving
- Fuel Efficiency
- Transportation Regulations
- Class A license/ Loader Operator/Fork lift Operator
Timeline
Professional Driver
Transportation
06.2007 - Current
Class A CDL - Professional Driver
AIT Truck Driving School