Dynamic and organized receptionist with proven expertise at Office Team Employment Agency, excelling in customer relations and multi-line telephone operation. Streamlined front desk operations, enhancing efficiency and ensuring a welcoming environment. Skilled in data entry and appointment scheduling, consistently delivering exceptional service and maintaining confidentiality.
Overview
13
13
years of professional experience
Work History
Receptionist
Office Team Employment Agency
03.2013 - 05.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and
Kept reception area clean and neat to give visitors positive first impression.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled cash transactions and maintained sales and payments records accurately.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Sorted, received, and distributed mail correspondence between departments and personnel.
Receptionist
Amy’s Kitchen
02.2006 - 05.2008
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Operated multi-line telephone system to answer and direct high volume of calls.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Bilingual Administrative Assistant/Account Coordinator at Team Total Employment and ManagementBilingual Administrative Assistant/Account Coordinator at Team Total Employment and Management