Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenna Reilly

East Hampton

Summary

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience

Work History

Recovery Assistant

Gilead Community Services
11.2022 - Current
  • Enhanced patient recovery by implementing customized care plans and monitoring progress.
  • Collaborated with multidisciplinary teams for comprehensive patient care and improved outcomes.
  • Assisted patients in regaining independence with personalized therapy programs and daily living activities.
  • Decreased hospital readmission rates by providing thorough patient education on health maintenance and medication management.
  • Maintained detailed documentation of patients'' progress, ensuring accuracy and continuity of care among healthcare providers.
  • Safeguarded patients from potential hazards by conducting regular safety assessments of their living environments.
  • Established rapport with diverse patient populations by demonstrating cultural sensitivity and adapting communication styles as needed.
  • Supported clients with compassionate, empathetic face-to-face counseling.
  • Maintained daily contact with project managers and IT personnel to deliver timely status updates.
  • Used customized ticketing system and kept detailed notes and documentation on incidents.

Private Nanny

Caroline Walters
08.2021 - 04.2022
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
  • Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.

Administrative Assistant

Wolfs Den Family Campground
02.2018 - 10.2020
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments for staff teams.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Assistant

Finn Financial Solutions
11.2019 - 06.2020
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

High School Diploma -

East Hampton High School
06.2015

Skills

  • Client Confidentiality
  • Recovery Planning
  • Active listening
  • Professional boundaries
  • Team collaboration
  • Time management
  • Substance abuse education
  • Problem-solving techniques
  • Goal setting
  • Conflict resolution
  • Microsoft Access
  • Attention to Detail
  • Maintaining Client Records

Timeline

Recovery Assistant

Gilead Community Services
11.2022 - Current

Private Nanny

Caroline Walters
08.2021 - 04.2022

Administrative Assistant

Finn Financial Solutions
11.2019 - 06.2020

Administrative Assistant

Wolfs Den Family Campground
02.2018 - 10.2020

High School Diploma -

East Hampton High School

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