Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Hi, I’m

Glenna Stout

Berkshire,NY

Summary

Determination, experienced individual in many fields, complete tasks, hard worker, easy trained, work independently or with group, always willing to learn more, Step up to challenges, Leader minded and hands on experiences as manager, head human resources, and Trainer.

Overview

25
years of professional experience
1
Certification

Work History

cornell University
Ithaca, NY

Custodian / Events
07.2023 - Current

Job overview

  • Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
  • Completing daily logs detailing work performed each day; updating records of supplies used during shifts.

New York Dental Group
Vestal, NY

Oral Surgeon Assistant
11.2022 - 01.2023

Job overview

  • Prepared bills and completed insurance forms using system software.
  • Sterilized instruments and equipment according to infection control guidelines.
  • Performed administrative tasks such as scheduling appointments, preparing charts, and keeping records up-to-date.
  • Greeted and prepared each patient for their appointment in a welcoming manner.
  • Maintained inventory of supplies and restocked cabinets when needed.
  • Collected data on patient outcomes following treatment plans prescribed by the oral surgeon.
  • Prepared tray setups for various types of surgical procedures.
  • Conducted chart reviews prior to each appointment to ensure accuracy.
  • Kept operating rooms clean and orderly at all times.
  • Ordered lab tests or x-rays as directed by the doctor.
  • Answered phones and took messages as needed throughout the day.
  • Filed insurance claims for patients' treatments in a timely manner.
  • Provided support to office staff with various duties as needed.
  • Took digital radiographs of patients' teeth and mouths per instructions from the oral surgeon.
  • Verified patient medical history before any procedure was performed.
  • Collected and entered claim information with great attention to detail.
  • Updated patient records with new data and treatment information.
  • Exposed dental diagnostic x-rays.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Took medical and dental history and recorded vital signs of patients.
  • Cleaned and polished removable dentures, brackets, wires and other appliances.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Established clean, sterile and welcoming environment for patients.

Ithaca Oral Surgery and Implant center
Ithaca, NY

Oral Surgery Assistant
05.2022 - 11.2022

Job overview

  • Collected specimens from biopsies or other tissue samples sent off for laboratory testing.
  • Took impressions of teeth for fabrication of prostheses such as crowns or dentures.
  • Maintained and sterilized instruments, tools, and equipment used during dental surgeries.
  • Kept accurate records regarding patients' treatments performed in accordance with HIPAA standards.
  • Educated patients on pre-operative instructions as well as post-operative expectations.
  • Documented patient medical histories and assisted with other paperwork related to the procedure.
  • Provided guidance to new staff members regarding job duties and responsibilities within the office setting.
  • Provided patient care before, during, and after surgery, including taking vital signs.
  • Performed lab tests such as X-rays or blood work when requested by the surgeon.
  • Prepared treatment rooms by setting up instruments, supplies, and medications needed for procedures.
  • Monitored patient's condition during surgery by observing vital signs and alerting surgeon of any changes or problems.
  • Instructed patients on proper home care techniques following oral surgery.

Planet Forward Group
Western Springs, IL

HUB Contractor Health & Safety Team
08.2020 - 02.2021

Job overview

  • Intake information, temperature taker at first then filled the position Health and safety team needed for the hub - tracked employees health as needed , tracked and traced Covid cases that was in company
  • Met many people through the HUB calls , helped many through difficulties with Covid ,seeking assistance with HR ,suggested medical professionals ,benefits.
  • reported to managers, heads of departments , exposed co workers, and health Dept.
  • Kept clients informed about progress status updates throughout the entire process.
  • Managed subcontractors throughout the duration of each project, ensuring tasks were completed in a timely manner.
  • Provided guidance and training to new team members as needed in order to meet performance goals.
  • Ensured safety protocols were being followed at all times by employees and subcontractors on site.
  • Developed innovative solutions to challenging construction problems.
  • Worked closely with human resources to support employee management and organizational planning.
  • Maintained positive working relationship with fellow staff and management.

Ascension Lourdes Hospital
Binghamton, NY

Trauma Technician
07.2019 - 04.2020

Job overview

  • Conducted regular rounds on assigned units and documented observations accordingly.
  • Assisted with the transfer of critically injured or ill patients from one facility to another.
  • Monitored patients' conditions and reported changes to physicians.
  • Facilitated communication between healthcare team members regarding patient care plans.
  • Identified potential complications associated with traumatic injuries and took corrective action as needed.
  • Collaborated with interdisciplinary teams in order to provide comprehensive care for trauma victims.
  • Assisted in the preparation of operating rooms for trauma related procedures.
  • Provided emotional support and comfort to patients, families, and caregivers during traumatic events.
  • Participated in quality improvement initiatives to ensure optimal outcomes for trauma patients.
  • Ensured compliance with hospital policies and procedures related to trauma care delivery.
  • Documented patient care services by charting in electronic medical records.
  • Performed CPR and other life-saving techniques when necessary.
  • Provided assistance with wound care management, including dressing changes and debridement of wounds.
  • Maintained a safe environment for all trauma victims by adhering to safety protocols.
  • Acted as a liaison between family members, community resources, healthcare providers, and legal entities in order to facilitate optimal outcomes for trauma victims.

RiverView Manor
New York, NY

Certified Nurses Assistant
08.2017 - 01.2019

Job overview

  • Certified Nurses Assistant
  • Recorded food and liquid intake and output on patient charts per hospital policy.
  • Answered call lights promptly and responded appropriately to requests from patients.
  • Responded promptly to emergency situations according to established protocols.
  • Assisted with ambulation using a gait belt when necessary.
  • Attended educational programs designed to enhance job performance skills.
  • Utilized appropriate infection control measures when providing direct patient care services.
  • Provided emotional support to families of critically ill patients.
  • Provided emotional support for patients during difficult times.
  • Encouraged patient involvement in their own healthcare decisions whenever possible.
  • Reported any changes in patient condition to the registered nurse or doctor.
  • Aided patients with activities of daily living such as eating, toileting, and grooming.
  • Cleaned and sanitized patient rooms and equipment according to established procedures.
  • Assisted with admission process including gathering information about the patient's health history.
  • Provided basic patient care, including bathing, dressing, and grooming assistance.
  • Demonstrated knowledge of infection control practices while providing direct patient care.
  • Monitored diet intake and reported any changes in appetite or nutrition levels to supervising nurse.
  • Observed patients for physical or behavioral symptoms of distress and reported them to RNs immediately.
  • Administered oral medications as directed by RNs or physicians.
  • Performed routine laboratory tests under supervision of a licensed medical professional.
  • Maintained accurate records of patient medical histories and treatments.
  • Collected vital signs such as temperature, blood pressure, pulse rate, and respiration rate.
  • Organized and maintained supplies in the nursing unit.
  • Assisted with transferring patients from beds to wheelchairs or stretchers.
  • Participated in team meetings related to patient care planning.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents in preparing for activities and social programs.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Helped residents walk with or without self-help devices.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Supported non-ambulatory residents in range of motion exercises.
  • Used mobility devices to transport patients.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Administered medications and educated patients and families on correct at-home administration.
  • Safeguarded patient privacy
  • Collected from patients for laboratory testing purposes.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Supplied, collected and emptied patient bedpans on frequent basis.

United Staffing Solutions
New York, NY

Certified Nurses Assistant
03.2016 - 01.2017

Job overview

  • Reported any changes in patient condition to the registered nurse or doctor.
  • Maintained an accurate record of patient care documentation in accordance with departmental policies.
  • Maintained accurate records of patient medical histories and treatments.
  • Aided patients with activities of daily living such as eating, toileting, and grooming.
  • Monitored diet intake and reported any changes in appetite or nutrition levels to supervising nurse.
  • Provided emotional support for patients during difficult times.
  • Provided emotional support to families of critically ill patients.
  • Organized and maintained supplies in the nursing unit.
  • Attended educational programs designed to enhance job performance skills.
  • Demonstrated knowledge of infection control practices while providing direct patient care.
  • Observed patients for physical or behavioral symptoms of distress and reported them to RNs immediately.
  • Responded promptly to emergency situations according to established protocols.
  • Assisted with admission process including gathering information about the patient's health history.
  • Assisted with ambulation using a gait belt when necessary.
  • Answered call lights promptly and responded appropriately to requests from patients.
  • Performed routine laboratory tests under supervision of a licensed medical professional.
  • Provided basic patient care, including bathing, dressing, and grooming assistance.
  • Assisted with transferring patients from beds to wheelchairs or stretchers.
  • Recorded food and liquid intake and output on patient charts per hospital policy.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Collected specimens from patients for laboratory testing purposes.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Connections Staffing Inc
Albany, NY

Certified Nurses Assistant
08.2015 - 01.2017

Job overview

  • Certified Nurses Assistant
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Collected specimens from patients for laboratory testing purposes.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Administered medications and educated patients and families on correct at-home administration.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Assisted residents in preparing for activities and social programs.
  • Documented activities and recorded information in EMR system.
  • Supported non-ambulatory residents in range of motion exercises.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Used mobility devices to transport patients.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Administered oral medications as directed by RNs or physicians.
  • Cleaned and sanitized patient rooms and equipment according to established procedures.
  • Utilized appropriate infection control measures when providing direct patient care services.
  • Provided emotional support to families of critically ill patients.
  • Organized and maintained supplies in the nursing unit.
  • Provided emotional support for patients during difficult times.
  • Attended educational programs designed to enhance job performance skills.
  • Maintained an accurate record of patient care documentation in accordance with departmental policies.
  • Reported any changes in patient condition to the registered nurse or doctor.

Pro Med Staffing
New York, NY

Certified Nurses Assistant
02.2015 - 01.2017

Job overview

  • Certified Nurses Assistant

Susquehanna Nursing Home
Johnson City, NY

Certified Nurses Assistant
06.2015 - 10.2016

Job overview

  • Certified Nurses Assistant

Newark Valley Central School District
Newark Valley, NY

Emergency Sub
10.2003 - 06.2015

Job overview

  • Certified Nurses Assistant

Good Sheppard Village
Endwell, NY

Certified Nurses Assistant
07.2012 - 11.2014

Job overview

  • Certified Nurses Assistant

Supreme General Contracting
Berkshire, NY

HR Director, Supervisor
05.1999 - 03.2013

Job overview

  • Collaborated with other departments to support their business objectives through effective HR initiatives.
  • Created, implemented, and maintained a performance management system for all employees.
  • Facilitated employee dispute resolution processes by providing mediation services when necessary.
  • Implemented diversity initiatives designed to promote an inclusive work environment where everyone is respected regardless of race, gender identity and expression or sexual orientation.
  • Reviewed job descriptions for accuracy and relevance to ensure legal compliance.
  • Conducted employee orientation programs to introduce new hires to company policies and procedures.
  • Maintained personnel records according to federal and state guidelines while ensuring confidentiality of information.
  • Created new strategies for improving customer service standards within the organization.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.

Education

Owego Free Academy
Owego, NY

IEP
06.1996

Skills

  • Covid Track and Tracing
  • Health Monitoring
  • Temperature Taker
  • Trauma Technician
  • Assisted surgeons
  • Doctors with patients wound care, and treatments, hands on care
  • Head CNA and Trainer
  • Skilled / Licensed Private Care provider in Home Care/ Hospice Personal Care Aide / Respite Worker
  • Commerical and Residential Cleaning Construction and Renovations
  • Teachers Aide
  • Special Education Aide
  • Bus Monitor
  • Secretary
  • Dispatch
  • Food Services
  • Cleaner
  • Dental Assistant
  • Cashier
  • Customer service
  • Loss prevention security
  • Stock
  • Tailoring
  • Quality Control
  • Assembly work
  • Shipping
  • Receiving
  • Manager
  • Supervisor
  • Diversity and Inclusion
  • Dispute Mediation
  • Scheduler
  • Contract writer
  • Customer Service
  • Housing Management
  • Human Resources
  • Project planner
  • Payee
  • Laborer
  • Trainer
  • Installer
  • Painter
  • Point of contact
  • Hospice Care
  • Chairside Assisting
  • Nursing
  • Infection Control Training
  • Critical Care Experience
  • Laboratory Experience
  • Dental Receptionist
  • ICU Experience
  • HIPAA
  • Medical Records
  • Coaching and Mentoring

Certification

CPR Certification

BLS Certification

Home Health Aide Certification

Certified Nurses Aide

Trauma Technician Certification

References

References available upon request.

Timeline

Custodian / Events

cornell University
07.2023 - Current

Oral Surgeon Assistant

New York Dental Group
11.2022 - 01.2023

Oral Surgery Assistant

Ithaca Oral Surgery and Implant center
05.2022 - 11.2022

HUB Contractor Health & Safety Team

Planet Forward Group
08.2020 - 02.2021

Trauma Technician

Ascension Lourdes Hospital
07.2019 - 04.2020

Certified Nurses Assistant

RiverView Manor
08.2017 - 01.2019

Certified Nurses Assistant

United Staffing Solutions
03.2016 - 01.2017

Certified Nurses Assistant

Connections Staffing Inc
08.2015 - 01.2017

Certified Nurses Assistant

Susquehanna Nursing Home
06.2015 - 10.2016

Certified Nurses Assistant

Pro Med Staffing
02.2015 - 01.2017

Certified Nurses Assistant

Good Sheppard Village
07.2012 - 11.2014

Emergency Sub

Newark Valley Central School District
10.2003 - 06.2015

HR Director, Supervisor

Supreme General Contracting
05.1999 - 03.2013

Owego Free Academy

IEP
Glenna Stout