Overview
Work History
Education
Skills
Certification
Timeline
Generic

Glennay Young

Washington

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier/Customer Service

Walmart
08.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Special Police Officer (SPO)

Preeminent Protective Services
02.2024 - Current
  • Increased public trust in Special Police Officers through professional conduct and adherence to department policies and procedures.
  • Demonstrated sound judgment under pressure while responding quickly to urgent situations, preserving public safety and minimizing harm.
  • Reduced incident response time by effectively communicating with dispatchers and fellow officers using radio systems.
  • Assisted in crime prevention efforts by collaborating with local law enforcement agencies and community organizations.

Security Officer

SecTek, Inc
01.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Special Police Officer

Watkins Security Agency
09.2023 - 01.2024
  • Managed traffic flow during incidents or emergencies, directing drivers safely around affected areas while minimizing congestion.
  • Detected potential security threats through diligent observation and proactive problem-solving skills.
  • Developed strong relationships within the community by attending meetings, addressing concerns, and fostering open communication between residents and law enforcement agencies.
  • Enhanced public safety by conducting regular patrols and surveillance of assigned areas.

Shift Lead

Aramark
03.2021 - 03.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Education

High school diploma -

Woodson H.D. SHS
Washington, DC
06.2012

Skills

  • Loss Prevention
  • Customer service (6 years)
  • Writing Skills
  • Security
  • Conflict Management
  • Surveillance
  • Communication skills
  • Cash Handling
  • Customer assistance

Certification

  • First Aid Certification
  • SPO
  • CPR Certification
  • AED Certification
  • CNA
  • Handcuff/OC/Baton July 2024 to July 2025
  • PERC Card
  • Food Handler Certification

Timeline

Special Police Officer (SPO)

Preeminent Protective Services
02.2024 - Current

Special Police Officer

Watkins Security Agency
09.2023 - 01.2024

Security Officer

SecTek, Inc
01.2023 - Current

Cashier/Customer Service

Walmart
08.2022 - 01.2023

Shift Lead

Aramark
03.2021 - 03.2023

High school diploma -

Woodson H.D. SHS

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Glennay Young