Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Glennetta Green

Summary

Organized and efficient Advisor with 14 years of experience supporting executive-level officers and senior management personnel with demonstrated expertise in operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Influences and guides at executive-level while structuring and executing complex analyses to support strategy in fast-paced and evolving environment. Excellent influencer and relationship builder with growth mindset and strong communications skills to summarize and present energy-field topics effectively to wide audience.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Office of the CEO Advisor

Southern California Edison
01.2022 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Streamlined business processes, resulting in increased operational efficiency across all departments.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Represented organization at industry conferences and events.
  • Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.
  • Optimized organizational structures, leading to increased efficiency and better resource allocation.
  • Provided comprehensive support to Chief of Staff, enabling them to focus on critical decision-making and leadership tasks.
  • Coordinated company-wide events, fostering strong sense of community among employees.
  • Implemented data-driven performance evaluations, leading to improvement in employee accountability and job satisfaction.
  • Facilitated productive meetings by creating well-organized agendas and ensuring clear communication of objectives.
  • Established successful partnerships with external organizations, expanding business opportunities and resources available to company.
  • Oversaw change management initiatives, minimizing disruption while maximizing positive outcomes during periods of transition.
  • Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
  • Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.

Program & Project Lead

Southern California Edison
01.2020 - 01.2022
  • Manages and leads monthly meetings: RCM core team, GF/PGS core team, CCC team including tasks such as develop agenda, send meeting notices, facilitate meeting, produce minutes, develop presentations, including cross collaboration with District leadership and Contractors, and organizing to ensure each meeting contains valuable presentations
  • Facilitate and manage DC&M WICC monthly conference call to discuss and impart important incident information which can assist in eliminating future incidents or injuries. The audience of these calls is targeted towards DC&M leadership and SCE field crew personnel to provide details on specific incidents such as crew caused outages, equipment failures, DART injuries, vehicle incidents, OSHA recordables, and close calls in order to establish their root cause / contributing factors and most importantly to cascade lessons learned across the organization.
  • Facilitate and manage Contractor Safety Forums to share safety incidents and root causes, discuss common safety challenges, explore best safety practices, and enhance communication with our Business Partners to achieve zero injury and incident-free environment.
  • Manage and execute various stakeholder (internal and external) meetings and safety forums (DC&M WICC, RCM core team, GF/PGS core team, CCC team, LCC team, and Contractor Safety Forums).
  • Facilitate Kaizen that aligns to organization's performance management and yearly goals, and provide and increase or decrease metrics: Safety, Quality, Delivery, Cost, and Customer Satisfaction.
  • Manage and facilitate Distribution Critical Action Item Review (DCAI) Review meetings to provide governance to ensure compliance with target dates. Connects responsible owners with correct auditors and to ensure that all necessary document has been received. Communicate status in monthly management meeting.
  • Manage Distribution Contingent Liabilities Response reports to provide program governance.
  • Manage 2022 Annual City Reliability Reports & Presentation: Attend all mandatory training to gain necessary role / assignment qualification; Complete duty assignments as scheduled. Documentation Unit Leader (DOCL) responsible for collection and organization of incident files, incident information, forms, and IAPs.

Strategic Workforce Planning Specialist

Southern California Edison
01.2017 - 01.2020
  • Manage and implement multiple HR strategic initiatives and Strategy & Workforce Insights workstreams that involves working with stakeholder groups across enterprise (see below).
  • Headcount Management Process – Responsible for working with all Operating Units throughout SCE to document all of SCEs current headcount management processes (Strategic Workforce Planning processes and OU internal processes), then develop effective processes to maintain accurate headcount data (filled and vacant positions) to meet ongoing business planning, forecasting, budgetary, and GRC needs. Developed the project management documentation: project charter, project plan, and communication plan.
  • T&D Headcount Plan: Lead HR's partnership with cross-functional teams in T&D to mature workforce plan by understanding billet management system, ensuring T&Ds budgeted vacancies/billets to Organizational Charts are reconciled/accurate in collaboration with Resource Planning team, Business Planning team, and Executives ensuring that Onboarding process for SRIIM and Progression Pipeline Ladder positions is efficient.
  • Responsible for ensuring OUs understand resource needs (current supply, demand needs, and gaps) in order to assist OUs with making strategic decisions.
  • Strategic Workforce Planning: Collaborate with cross-functional teams such as Strategy, Planning & Operational Performance and CORE to determine prioritization of company strategic initiatives.
  • Headcount Governance project lead: Enterprise-wide integrated initiative that supports Data Quality Management; developed, managed, and implemented project by creating plan, managing different work streams, facilitated meetings with stakeholders, and delivered appropriate OCM techniques.
  • People Strategy Transportation Electrification: Engaged key stakeholders in order to capture current and future resource and skill needs to ensure resources are effectively allocated. The efforts resulted in development of Transportation Electrification workforce plan for CP&S.
  • People Strategy Demand Side: Provided input for Strategic Workforce Planning to build comprehensive 3-year strategic and operational workforce plan; provided input for project plan to identify our objective, purpose, scope description, key stakeholders, and success measures.
  • Tier II Consultant, Former HR Safety Congress team members
  • Increased customer satisfaction by resolving resource needs issues
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Proved successful working within tight deadlines and fast-paced atmosphere

Business Analyst

Southern California Edison
01.2015 - 01.2017
  • Managed Savings by Design (SBD) portfolio: gathered data to perform analysis, such as installed forecasting by exporting raw data from Business Objects, CRM; identified trends and provided recommendations to management.
  • Developed new reports (SBD Projects report), which included scoreboard that identified KPI forecast and actual goals, and top 20-25 installed projects for senior leadership visibility.
  • Developed and presented ad-hoc reports to Program Management, such as SBD Incentive Analysis report to identify impacts (% and dollars) of aligning with other calculated programs using historical, current, and forecasted data.
  • Documentation Management project lead to migrate department documents from Shared Drive to SharePoint; implemented best practices within departments of Engineering & Design Solutions.
  • Managed and implemented Business Advisory Panel Customer Summary project: incorporated change management skills to identify opportunity to change manual process (1-5 day) to automated process (30 minutes).
  • Managed, edited, reviewed, and approved submittal of success and concern story communications for EA&CO segment that are presented to the Customer Service Senior Leadership Team.
  • Contacted clients of committed projects to confirm installation of energy efficiency measures for project to move into Redemption project stage.
  • Supported Rate and Customer Communication team to ensure all internal and external communications meet regulatory policies.
  • Former BCD Safety Congress team member.

Space Planning Analyst

Corporate Real
01.2010 - 01.2015
  • Oversaw, manage, maintain, and protect SCE's Corporate real estate holdings, including over five million square foot building portfolio. Provided recommendations to internal clients regarding strategic planning, goal performance, risk management, and communication to meet Corporate Real Estate organizational objectives.
  • Facilities Management Solution project – possessed major role in identifying key operational and strategic functions in order to streamline processes.
  • Project Lead for Meter Services Organization project – developed and implemented business processes for identifying clients affected by reduction in force, which resulted in timely relocations and off boards.
  • Managed and validated billing, invoices, and capital work orders; provide financial recommendations for purchase orders and change order requests.
  • Managed allocation of office space and furniture using Enterprise Resource Planning software and Web Central (Archibus).
  • Facilitated Space Manager and Notification Center weekly meetings; report weekly progress of issues or concerns to managers.
  • Lead development and implementation of action item spreadsheet to track progress of projects and assignments. Accuracy and timely tracking resulted in resolution of business process improvement activities.
  • Manage approx. 250 calls/pulls in SAP per day pertaining to facilities and space, such as Janitorial and/or Porter service, conference room maintenance, furniture/equipment moves, weed control, HVAC, landscaping, locks/keys, nameplates, painting, remodel.

Project Lead/Engineering Project Specialist

ROCKWELL COLLINS
01.2007 - 01.2009
  • Project lead for electromechanical projects with portfolio value of over $1 million dollars.
  • Managed scope, schedule, and budget to ensure deliverables were met by facilitating weekly meetings with stakeholders and requested status reports from Engineers and other persons responsible.
  • Collaborated with key stakeholders, such as engineers, project managers, and senior managers to provide status reports, financial budget recommendations in order to meet project schedule.
  • Worked closely with clients to ensure deliverables.
  • Maintained electronic and physical documents for programs, which included ensuring engineering drawings received proper approvals from Quality Assurance to Engineers.
  • Lead project weekly meetings and prepared all data and metrics for review.
  • Managed action item spreadsheets; created and facilitated presentations to Project Managers.
  • Used risk management and change management tools to analyze data in order to provide recommendations.
  • Assisted with approval process for engineering orders and drawing revisions.

Special Services Supervisor

HOME DEPOT
01.1996 - 01.2005
  • Managed 7-10 Service Desk Associates and Expeditors.
  • Special Services Audit lead for district that entailed auditing Special Services desks within region including special orders, return-to-vendor products, and installations.
  • Administered performance reviews and disciplinary action notices.
  • Performed weekly audits on daily cash register transactions and return-to vendor reports.
  • Facilitator for weekly status meetings for Operations leads.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Worked flexible hours; night, weekend, and holiday shifts
  • Maintained energy and enthusiasm in fast-paced environment
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution

Education

Bachelor of Science - Business Administration

University of Phoenix
Phoenix, AZ
11.2015

Project Management Certification -

University of Irvine
Irvine, CA
05.2013

Yellow Belt (Lean Six Sigma) -

Southern California Edison
Rosemead

Strategic Workforce Planning Certification -

Human Capital Institute

Board Leadership Certification -

African American Board of Leadership Institute

Skills

  • Business process re-engineering
  • Collaboration
  • Cross functional Team Builder
  • Data analysis and management
  • Lean / Six Sigma
  • MS Office
  • Project Management
  • Partnership development
  • Process Engineering
  • Strategic planning
  • Team leadership and direction
  • Teamwork

Accomplishments

  • Supervised team of 10 staff members.
  • Lead and executed multiple electromechanical aerospace projects on-time and under budget.
  • Achieved 10% to 80% reduction of waste in the area of cycle time through the facilitation (4) Kaizen projects.
  • Achieved 25% to 80% increase in efficiency in the areas of quality and accuracy through the facilitation of (4) Kaizen projects.
  • Lead a team of 27 to plan and execute the 2021 Distribution Electrical Contractor Safety Forum.

Affiliations

SCE Native American Alliance ERG – Treasurer/Operations (2019 – Present)American Association of Blacks in Energy – California Chapter President and Member (2012 – Present)African American Board of Leadership Institute Certification Program Participant (August 2021) 2 of 3 | Page

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Office of the CEO Advisor

Southern California Edison
01.2022 - Current

Program & Project Lead

Southern California Edison
01.2020 - 01.2022

Strategic Workforce Planning Specialist

Southern California Edison
01.2017 - 01.2020

Business Analyst

Southern California Edison
01.2015 - 01.2017

Space Planning Analyst

Corporate Real
01.2010 - 01.2015

Project Lead/Engineering Project Specialist

ROCKWELL COLLINS
01.2007 - 01.2009

Special Services Supervisor

HOME DEPOT
01.1996 - 01.2005

Bachelor of Science - Business Administration

University of Phoenix

Project Management Certification -

University of Irvine

Yellow Belt (Lean Six Sigma) -

Southern California Edison

Strategic Workforce Planning Certification -

Human Capital Institute

Board Leadership Certification -

African American Board of Leadership Institute

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Glennetta Green