Glennice Seay
High Springs,FL
Summary
Highly motivated and committed Medical Assistant with over 8 years of superior performance and proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
CareSpot Urgent Care
02.2016 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Oriented and trained new staff on proper procedures and policies.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
High School Diploma -
Hawthorne Hight School
Hawthorne, FL06.1996
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Phlebotomy
- Vital signs monitoring
- Immunization Administration
- Specimens collection and processing
- Complex Problem-Solving
- Medical office administration
- Professionalism and Ethics
- Patient Flow Management
Certification
- Basic Life Support (BLS) - 05/23
- DOT Drug Screen Certified - 12/23
- Phlebotomy Certified - Aniticipated 03/24
Timeline
Medical Assistant
CareSpot Urgent Care
02.2016 - Current
High School Diploma -
Hawthorne Hight School
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