- I enjoy cooking for friends and family gatherings
- Learning new cooking techniques and expanding my culinary skills
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Food Tourism
- Gym Workouts
- Offering time and support to shelters for the homeless, women, and animals
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
- Homelessness Outreach
GLENN M. BAKER
Program Manager
Magnolia,NJ
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Bringing 4 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
14
14
years of professional experience
Work History
Program Manager
New Jersey Department of Human Services
Hamilton, NJ
10.2021 - 05.2025
- Experienced in coordinating and managing diverse mental health and substance use services across the state. Focus on planning, implementing, and overseeing programs for adults and their family members facing substance use disorders, mental illness, or co-occurring disorders. Adept at developing comprehensive strategies to address complex needs, ensuring effective delivery of services promoting holistic well-being. Passionate about advocating for accessible and quality care for vulnerable populations, striving to make a positive impact on the lives of those struggling with mental health challenges.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Collaborated with leadership to set priorities based on business needs, resource capacity and risk exposure.
- Established strong relationships with 11 key providers, ensuring support for program initiatives.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Identified program obstacles and communicated possible impacts to team.
School Program Leader
After Schools All-Stars
Camden, NJ
10.2018 - 03.2020
- Spearhead implementation of program rules, frameworks and toolkits to facilitate smooth change management process
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
- Increased retention rate with students by 15%
- Worked with team to continuously improve career and placement opportunities for students.
- Planned, implemented, monitored and assessed classroom instructional program.
- Coordinated follow up and student outreach to monitor academic progress for at-risk students.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Advised students individually and in groups on academic programs for individual interests.
- Educated students on course selection to align with career goals.
Security Officer
Allied Universal
Swedesboro, New Jersey
06.2018 - 07.2018
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Conducted 30 minute patrols of key areas to spot and control security concerns
- Monitored and authorized entrance and departure of 40 employees and visitors daily
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
After School Aid
YMCA
Camden, NJ
03.2018 - 07.2018
- Kept learning environments focused, inclusive and supportive at all times
- Worked with individual students to provide personalized educational, behavioral and emotional support
- Met with team of professionals from different disciplines to implement comprehensive action plan
Cashier
Target Corporation
Cherry Hill, New Jersey
10.2017 - 06.2018
- Helped customers find specific products, answering questions and offering advice
- Assisted Manager's with completing end-of-day counts and securing funds to prevent loss or theft
- Assisted customers with account updates, new service additions and promotional offers
Lead Student Ambassador
North Camden Schools Partnership
Camden, NJ
06.2016 - 02.2018
- Built personal relationships with parents to promote positive experiences
- Worked with students individually and in groups to teach social, communicative and problem-solving skills
- Attended over 3 events per week in official capacity, building professional relationships and achieving political goals.
- Supervised onboarding procedures for incoming freshman, supporting their transition into university life.
- Founded on-campus club promoting volunteering efforts by students for non-profit organizations in community.
- Scheduled appointments between students and administrative staff.
Food Worker/Lead Dishwasher
Kennedy University Hospital
Stratford, NJ
10.2015 - 08.2016
- Oversaw grill, stove and oven and cleaned all equipment after every shift
- Monitored food preparation, production and plating for quality control
- Strategically plated hot meals and salads in aesthetically pleasing arrangements
Activities Aide
Laurel Manor Healthcare & Rehabilitation Center
08.2015 - 02.2016
- Encouraged full participation in activities from all attendees, which helped drive excitement
- Planned and conducted community activities such as Bingo, Chess and Scrabble
- Transported and escorted program participants to and from activities and on field trips
Cashier
Clark Management Enterprises
Magnolia, NJ
09.2013 - 07.2015
- Maintained current knowledge of store promotions and highlighted sales to customers
- Restocked, arranged and organized merchandise in front of store to drive product sales
- Worked closely with front-end staff to assist customers
Youth Leader
First Nazarene Baptist Church
Camden, NJ
06.2011 - 08.2012
- Lead students in activities and bible study
- Led programs such as worship, study, fellowship and service opportunities
- Enhanced youth engagement by incorporating interactive games and team-building activities.
Education
Bachelor of Arts - Criminal Justice
Rutgers University
Camden, NJ 09.2015 - 2019.12
High School Diploma -
Sterling High School
Somerdale, NJ 09.2012 - 2015.01
Skills
Excellent oral and written communication skills
Strong multi-tasking ability
Confident and poised in interactions with individuals at all levels
Exponential Leadership Skills
Versatile Personality
Teamwork / Collaboration
Academic counseling
Course planning and organization
Cultural awareness
Emotional Support
Observation
Project management
Program leadership
Application Coordination
Analytical And Critical Thinking
Affiliations
- Member, Phi Beta Sigma Fraternity, Inc. 2017 to Current (Mu Psi chapter)
Accomplishments
- Awarded "Program of the year" for conceptualizing and developing "Who Can I Talk to?" program at Rutgers University- Camden. A program about creating a safe space for African Americans & minorities to talk about mental health.
- Studied abroad in London for 2 weeks (2018)
- Recipient of the "Greeks of Distinction" award, awarded to those who have significantly contributed and have made a positive impact on their fellow students and the Rutgers-Camden Greek Community. (2019)
- Selected to the National Greek Leadership Association conference in March of 2019.
- Held various roles from Secretary of Arms, Vice President (2x) & President (x1) during my tenure in undergrad.
- Maintained consistency in representation of the chapter on campus.
- Guided a team of 8-10 individuals on a day to day basis and organized activities for them to engage with students.
- Able to maintain order in meetings and with prior knowledge to Roberts Rules of Order.
- Became Area Deputy Director (2025), Collegiate Advisor (2020-2023) & Immediate 2nd Vice President in my organization post-grad with my alumni chapter in Camden County (Zeta Rho Sigma)
Interests
Timeline
Program Manager
New Jersey Department of Human Services
10.2021 - 05.2025
School Program Leader
After Schools All-Stars
10.2018 - 03.2020
Security Officer
Allied Universal
06.2018 - 07.2018
After School Aid
YMCA
03.2018 - 07.2018
Cashier
Target Corporation
10.2017 - 06.2018
Lead Student Ambassador
North Camden Schools Partnership
06.2016 - 02.2018
Food Worker/Lead Dishwasher
Kennedy University Hospital
10.2015 - 08.2016
Bachelor of Arts - Criminal Justice
Rutgers University
09.2015 - 2019.12
Activities Aide
Laurel Manor Healthcare & Rehabilitation Center
08.2015 - 02.2016
Cashier
Clark Management Enterprises
09.2013 - 07.2015
High School Diploma -
Sterling High School
09.2012 - 2015.01
Youth Leader
First Nazarene Baptist Church
06.2011 - 08.2012
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