Summary
Overview
Work History
Education
Skills
Timeline
Glenn Bennett

Glenn Bennett

Staff Accountant
Statesville,NC

Summary

Highly communicative professional with more than 14 years of expertise as Concierge for high-end hotel chains. Team player provides exceptional guest service. Background in industry positions at luxury settings where client satisfaction is of utmost importance.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Guest Service Representative

Doubletree By Hilton Hotel
Winston-Salem, NY
03.2023 - 06.2023
  • Utilized property management software proficiently for efficient guest data management and reporting purposes.
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Assisted in emergency situations as required while adhering strictly to safety protocols.
  • Coordinated with sales team to process corporate accounts, group bookings, and other special reservation types effectively.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Supported event planning efforts by coordinating group reservations and managing special requests from attendees.
  • Upheld hotel policies and procedures by providing high level of customer service.

Product Selector

Aldi Distribution Center
Salisbury, NC
01.2022 - 07.2022
  • Assisted in reducing stock discrepancies through consistent monitoring and regular inventory audits.
  • Streamlined warehouse operations for increased efficiency by optimizing product organization and placement.
  • Demonstrated adaptability in handling various types of products, including perishable items, fragile goods, or oversized shipments.
  • Conducted regular reviews on storage conditions and optimized shelf life management strategies for perishable goods.
  • Utilized advanced tracking tools to monitor inventory levels accurately and anticipate replenishment needs proactively.
  • Improved order fulfilment speed through effective communication with warehouse staff and proper utilization of equipment.

Education

Associate Of Applied Science - Accounting And Business Communication

Monroe Community College, Rochester, NY
09.2010 - 06.2014
  • Completed professional development in Business Communication
  • Continuing education in Communication

Skills

Reservation Management

undefined

Timeline

Guest Service Representative - Doubletree By Hilton Hotel
03.2023 - 06.2023
Product Selector - Aldi Distribution Center
01.2022 - 07.2022
Monroe Community College - Associate Of Applied Science, Accounting And Business Communication
09.2010 - 06.2014

Similar Profiles

CREATE PROFILE
Glenn BennettStaff Accountant