GLENNY EL HAMAD-ARVELAEZ
Quality
Weston,FL
Summary
Quality, Training & EHS Sr. Manager with 10 years of documented quality success. Develops specific and measurable goals, improvements, and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Quality, Training & EHS Sr. Manager
LFB American Plasma
04.2021 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Consistently met or exceeded annual performance targets set by senior leadership leading to meeting to meeting supply chain demands.
- Improved team performance by providing comprehensive training and fostering collaborative work environment.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees leading to the successful implementation of 6 projects.
- Implemented productivity benchmarks across all departments to maximize company revenue.
- Produced staffing matrix to provide adequate coverage of department.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Quality Manager
CSL PLASMA
11.2016 - 04.2021
- Developed and implemented corrective actions to maintain center compliance
- Ensured center remained Audit Ready at all times
- Adhered to all legal, safety and health standards
- Mentored and encouraged employees to strive for excellence while fostering professional growth
- Managed and archived quality documentation and participated in internal and external quality audits
- Rejected defective products and approved correct products
- Developed and deployed production control plans, including creating all related work instructions and procedures
- Provided observations, took measurements and performed tests at various stages according to quality control plan
- Followed quality standards and procedures to minimize shipment errors and maximize customer satisfaction
- Improved quality processes for increased efficiency and effectiveness
- Inspected products and worker progress throughout production
- Monitored staff organization and suggested improvements to daily functionality
- Estimated financial requirements of new projects
- Recorded, analyzed and distributed statistical information
- Prepared and collection production reports
- Established and tracked quality department goals and objectives
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices
- Determined quality department standards, practices and procedures
- Applied coaching techniques and tools to support managers and team members in improving performance
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans
GXP Trainer
ONEBLOOD
07.2007 - 11.2016
- Analyzed each department's training needs and developed new training programs based on the analysis
- Planned and led training programs on staff development
- Designed training modules that implemented strategic business practices and organizational behavior training concepts
- Effectively trained instructors and supervisors on techniques for managing employees
- Created testing and evaluation procedures
- Offered specific training programs to help workers improve Kronos Workforce for Managers, HIPAA, CGMP's, OSHA, Handling Challenging People and Training types and Delivery of Training
- Presented training information via role playing, simulations and team exercises
- Monitored team leader incentive and motivational programs
- Mentored team members to succeed and advance within the department and company
- Managed the training calendar for the entire fiscal year
- Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals
- Created effective training course objectives, course content and all materials
- Delivered training material to a diverse audience of both blue and white-collar professionals
- Maintained corporate responsibility by staying up-to-date with laws that affect human resource training programs
- Led training for up to 16 employees on a weekly basis
- Managed and allocated training budget for Fiscal Year
- Inspected facilities to ensure compliance was maintained
Education
BBA - Business Administration And Management
Florida International University
MiamiSkills
Strategic Planning
Languages
Spanish
Native or Bilingual
Certification
CQIA
Timeline
Quality, Training & EHS Sr. Manager
LFB American Plasma
04.2021 - Current
Quality Manager
CSL PLASMA
11.2016 - 04.2021
GXP Trainer
ONEBLOOD
07.2007 - 11.2016
BBA - Business Administration And Management
Florida International University
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