Glenroy Mickens
Philadelphia,PA
Summary
Proven Inventory Receiver Manager at CVS/caremark with a track record of fostering vendor relationships and enhancing warehouse efficiency. Excelled in a fast-paced environment, demonstrating pallet jack proficiency and exceptional organizational skills. Achieved significant improvements in order fulfillment speed, underpinned by a commitment to safety and team collaboration.
Diligent asissted with solid background in inventory management. Known for maintaining organized stockrooms and ensuring accurate record-keeping. Demonstrated ability in streamlining inventory processes and fostering effective communication between departments.
Experienced with inventory control, ensuring accurate receipt and organization of goods. Utilizes effective communication to coordinate with team members and departments. Knowledge of inventory management systems and best practices for maintaining stock levels.
Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
6
6
years of professional experience
Work History
Inventory Receiver Manager
CVS/caremark
Lumberton, NJ
03.2021 - 01.2025
- Developed strong relationships with vendors, fostering trust and collaboration during the receiving process.
- Maintained a safe working environment through routine inspections and adherence to safety protocols.
- Enhanced warehouse organization, enabling easier access to items and faster order fulfillment.
Sales Associate
Men's Wearhouse Distribution Center
Bala, PA
01.2019 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Collaborated with team members to achieve monthly sales targets.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Education
High School Diploma -
Abraham Lincoln
Philadelphia, PA06-1986
Skills
- Shipping and receiving
- Warehouse organization
- Pallet jack proficiency
- Quality inspection
- Barcode scanning
- Stock control
Accomplishments
- Achieved [Result] through effectively helping with building a good repore with customers making sure they are comfortable talking and asking any questions an giveing .the best custermer service they can receive.
Timeline
Inventory Receiver Manager
CVS/caremark
03.2021 - 01.2025
Sales Associate
Men's Wearhouse Distribution Center
01.2019 - 02.2021
High School Diploma -
Abraham Lincoln