Glenton Johnson
Baltimore,Maryland
Summary
Meticulous Warehouse Worker with strong focus on quality and performance. Comfortable working in cold storage and extreme warehouse environments. Knowledgeable about commonly-used practices and procedures within warehouse industry. Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment.
Overview
18
18
years of professional experience
Work History
Owner
Brothers Automotive
Baltimore, MD
05.2016 - Current
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Maintained safe driving habits to protect property and general public on roadways.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Provided reliable customer service while ensuring that all jobs were completed safely and efficiently.
- Cleaned the interior and exterior of the tow truck regularly in order to maintain a professional appearance.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Inspected vehicles for damage and recorded findings in a computer system.
- Rebuilt engines from the ground up by replacing pistons, bearings and seals.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Auto Parts Counterperson
Standard Auto Parts
Baltimore, MD
03.2014 - 09.2015
- Maintained inventory by restocking shelves and ordering new products as needed.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Processed customer orders, including entering information into a computer system and providing invoices.
- Assisted in the selection of auto parts based on customer needs.
- Assisted with unloading trucks when necessary.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
Auto Parts Specialist
Advance Auto Parts
Baltimore, MD
02.2011 - 05.2014
- Developed strategic sales initiatives to pitch products and services.
- Received, examined and reshelved returned parts.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Used POS systems to receive payment or obtain credit authorization.
- Opened crates to replenish stocked items in proper aisles.
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Assisted customers with selecting and purchasing the appropriate auto parts for their vehicles.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Advanced Operator
United States Gypsum
Baltimore, MD
09.2005 - 11.2009
- Monitored product flow through feed conveyor.
- Assisted in training new operators on the proper use of production machinery.
- Rotated among various workstations, performing work necessary to meet production needs.
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Operated and monitored automated production machinery to ensure product quality standards were met.
- Troubleshot and diagnosed equipment malfunctions to minimize downtime.
- Ensured that safety procedures were followed at all times during operations.
- Observed operating machines or equipment to diagnose machine malfunctions and determine need for adjustments or repairs.
- Checked control panel and gauges during equipment operation.
- Separated scrap waste and related materials for reuse or recycling.
- Assessed and corrected jams in equipment.
- Used handheld scanners for warehouse management system compliance.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Relocated goods from dock area to appropriate storage locations.
- Loaded pallets onto trailers for shipment.
Education
GED -
Merganthaler Vocational Technical High
Baltimore, MD12-1998
Skills
- Business Management
- Administrative Oversight
- Regulatory Compliance
- Labor Relations
- Palletizing
- Forklift Operation
- Warehouse Picking
Timeline
Owner
Brothers Automotive
05.2016 - Current
Auto Parts Counterperson
Standard Auto Parts
03.2014 - 09.2015
Auto Parts Specialist
Advance Auto Parts
02.2011 - 05.2014
Advanced Operator
United States Gypsum
09.2005 - 11.2009
GED -
Merganthaler Vocational Technical High
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