Glenys Figueroa
North Brunswick,NJ
Summary
Proven professional with a background in environmental services at Rutgers University, adept in infection control and bilingual communication. Excelled in enhancing facility safety and training staff, demonstrating exceptional organizational skills and a commitment to excellence. Skilled in warehouse logistics, showcasing a remarkable ability to streamline operations and improve customer satisfaction.
Overview
5
5
years of professional experience
Work History
Environmental Service
Rutgers University
10.2023 - 10.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Documented and reported necessary facility and building repairs observed.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Verified cleanliness and organization of storage areas and carts.
Customer Service Representative
Geodis
09.2021 - 12.2023
- Responded to customer requests for products, services, and company information.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Trained staff on operating procedures and company services.
- Delivered prompt service to prioritize customer needs.
Warehouse Associate
Amazon
01.2020 - 05.2022
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Worked safely around moving machinery.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
Education
Colegio San Pablo
Bonao, Domincan Republic06-1995
Skills
- Commercial equipment operations
- Storage area organization
- Infection Control
- Waxing and Buffing
- Scheduling
- Inbound and Outbound Calling
- Paperwork Processing
- Appointment Scheduling
- Complaint resolution
- Lifting and sorting
- Shipping and receiving
- Warehouse Logistics
- Bilingual in Spanish and English
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Environmental Service
Rutgers University
10.2023 - 10.2024
Customer Service Representative
Geodis
09.2021 - 12.2023
Warehouse Associate
Amazon
01.2020 - 05.2022
Colegio San Pablo
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